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operations analyst

  • Handling City operations related to Order fulfillment, Logistics, Customer Experience.
  • Handling approx 300+delivery Partners.
  • Set up Finance Processes for smooth payout structure of team.
  • Ensuring Area serviceability with in the targets through proper DE Hiring.
  • Perform RCA of Customer Issues, performance parameters & to share corrective action plan & implementation. 
  • To find out new areas with High Order Demand & to plan the Fleeting with team liaison.
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operations analyst/trainer

  • Use computers for various applications, such as database management or word processing.Make presentations for Operations Manager
  • Directly reporting to the District Manager
  • Involves in brainstorming regarding software development
  • Make presentations for the District Manager
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operations analyst

  • Develop solutions to meet business needs
  • Understanding functionalities of LDMO team
  • Project on Break Analysis and Resolution 
  • Act as Help desk if minor problem arises on store software and hardware
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senior operations analyst

  •  Achieved operational objectives by taking a lead role to implement and improve production,productivity,quality ,customer services standards.
  • Improved team’s knowledge of related process and motivation of members.
  • Provided speciality training for new staff members and mentored them to be successful in the company. 
  • Coordinate with the MIS Department regarding store concerns and computer related problems
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operations analyst

  • Supervise encoding of store’s data
  • Maintain and record incoming transactions of stores
  • Filing of reports and other documents
  • Encode everyday transactions of the stores