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1

operations analyst

  •  Responsible to share OKR ratings to Hub heads based on the occupancy, UH rating and operation expense done on property on monthly basis. 
  • Led deep dive analysis of self-operated business and maintained interactive dashboard in order to help management to take appropriate decisions for the future of business. 
  • Allocated budget for every SOB(self operated business) vertical as per category based on directions provided by management committee led by all CXO’s of the department vision to bring down the property wise expense leading to profitable business. 
  • Released monthly P&L of Self Operated business to the central finance team and verified the reconciliation provision(P&L) vs actual booking in the ledger. 
  • Successfully managed 30 Cr. SOB Hotels account annually and led the ground managers to get a system generated expense details for expense done on properties. 
  • Responsible for working with technology team for automation of the manual process to minimise error and reduce central cost. 
  • Responsible for vendor centralising in order to reduce cost pan India and maintain standard quality across properties 
2

sr. operations analyst

  • Work as Tier 2 support to handle issues related to web mail, voice SMS, voice mail, MMS, SMS.
  • Perform pro-active monitoring and troubleshoot systems, load balancers, DNS systems, application/database servers, provision new systems, class of subscriber policies, disk arrays on systems etc.
  • Audit and create report for System performance, Incident management analysis, review change management requests and support large scale infrastructure changes to Sprint Service Provider network.
  • Providing support for minimum downtime and maximum availability of network and applications.
  • Perform schedule maintenance -Perform scheduled routine maintenance activities that are defined by next level Operations, required to support the day-to-day running of the systems i.e. log file clearances, transferring of files etc.
  • Develop and test Method of Procedures (MOP) to be used in the deployment.
  • Configuration and Troubleshooting of Routing and Switching issues like ports, link Speed, OSPF, EIGRP in LAN/ WAN infrastructure.
3

operations analyst

  • Analyze the risk and options for raising & procurement of funds
  • Mercantile and Non-Mercantile payment verification
  • MIS Report Preparation
  • Ageing Report Preparation
  • Mercantile and Non-Mercantile payment verification
4

operations analyst

  • Costing responsibilities
  • Processing, controlling, confirming and settling the firms and client’s transactions to a high quality standard.
  • Assisting with client service initiatives for firm’s clients 
  • Responsible for reconciling CASA Balance and CMTA Trades to ensure that any variance is validated and reported in a timely manner. 
5

operations analyst

  • Provided collaborated support in the operations department which monitored key performance indicators on pension schemes by effectively managing service providers and strategically allocating assets of the pension funds. 
  • Ensured proper pricing of all schemes and prepared daily reconciliations with trades and settlements placed by pension custodians and pension fund managers 
  • Reporting weekly on Scheme compliance and performance of pension schemes managed. 
  • Led the client relations team to develop team processes and to manage all client communication as well as the proper data storage and processing of client requests.