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1

online sales manager

  • Purchaser for jewelry products for resale.
  • Photographing products for online listings.
  • Describing products with qualities such as weights, diamond qualities, and any other detail or history behind the products.
  • Answering customer’s questions on inventory.
  • Creating a handbook for jobs and task required for the business.
  • Be able to list items to multiple platforms such as eBay, ETSY, Forums and the company’s own website.
  • Dealing with website hosting trouble shooting issues.
2

online sales manager

  • Having items repaired for clients with both bench jewelers and watchmakers.
  • Handling customer service aspects with clients.
  • Working on Excel spreedsheets for projects for each month.
  • Filing expenses in Excel files.
3

online sales manager

  • Resolve Customer Complaints regarding sales and service.
  • Keep records of all online sales
  • Pushed sales to around $10,000/month from zero
  • Figured out ways to double sales from $4,000 to $8,000 using SEO techniques and other methods.
  • Shipped Products
  • Assisted existing customers
4

online sales manager

  • Finding new ways to build and grow online sales. Finding new ways to promote the products and services and create incentive plans to achieve marketing goals.
  • Developing positive client relationships and work closely with clients to establish marketing goals, implementing a strategy that meets their requirements. Understanding the clients’ needs so that products can be tailored to them.
  • Observing market trends and online sales data to develop sales forecasts, for the purpose to build effective strategies.
  • Producing regular reports to highlight successes and failures and to showcase areas for improvement. This includes monitoring sales calls, new and closed sales, and any follow-up activities that may occur after a campaign has run.
  • Hiring and training new and existing staff on the latest sales techniques, online trends, and software.
5

online sales manager

  • Maintain knowledge of current sales and promotions, policies regarding payment exchanges and security practices. 
  • Wrote sales slips and sales contracts. 
  • Build relationships with customers to increase likelihood of repeat business. 
  • Responded to customer questions and requests in a prompt and efficient matter. 
  • Completed all cleaning, stocking and organizing tasks.