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medical front office assistant

  • Answered telephones, responded to and sent faxes.
  • Handled patient appointment scheduling, improved patient satisfaction and provider’s productivity by contacting patient 24 hours in advance.
  • Recorded and collected payments, e.g. copayment and patient balance.
  • Ensured that documents are up to date, organized, and filed correctly.
  • Promptly managed waiting room cleanliness.