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1

market research interviewer

  • Conducted interviews with people and recorded. their responses to give organizations a better understanding of their target audience’s likes, dislikes and future needs
  • Undertook data entry 
  • Operated through a computer-assisted telephone interviewing software 
  • Carried out a set number of interviews to meet a target 
  • Approached people to participate as respondents in the projects and explained purpose of research
2

market research interviewer

  • Conduct telephone based market research interviews with a large cross section of NAB customers 
  • Comply with the regulations and rules laid out by the regulatory body as well as NABs compliance policy
  • Typing verbatim responses 
  • Computer assisted telephone interviewing 
3

market research interviewer

  • Outbound market research and face to face interviewing.
  • Survey times ranging from 3 to 40 minutes. 
  • Exceed daily KPI’s. 
  • Build rapport with customer base. 
  • Ability to engage various stakeholders, complaint handling.
  • Monitor internal processes to ensure correct administrative procedures are being followed.
  • Reschedule of appointments and bookings. 
4

market research interviewer

  • Conduct telephone interviews for research purposes
  • Demonstrate a customer service approach
  • Read questions and record answers verbatim
  • Record answers into a computer database
  • Check responses for accuracy, spelling, and grammar