Management Consultant Resume Examples

management consultant

  • Trained workers in updated processes, leading classes and preparing manual for ongoing support.
  • Documented organizational problems and procedures by compiling and modeling data.
  • Strategized alternative procedures based on collected data.
  • Managed effective implementation, monitoring personal and reviewing progress.
  • Evaluated functions, work and methods of personnel through observation and interviews.
  • Recommended implementation strategies for new systems, procedures and organizational change.
  • Fostered positive employee relationships, maintaining open lines of communication and applying result based relation strategies. 

management consultant

  • Provide information or technical assistance to government departments, donor agencies, or the private companies on the project management
  • Collect and analyze data for monitoring and evaluation projects.
  • Review existing environmental and development policies, guidelines, norms and laws.
  • Develop environmental and climate change project schedules and budgets.
  • Communicate findings of environmental and climate change studies or proposals to the clients.

management consultant

  • Help in the process of starting up a new online based Retail company to attend mexican market and expand the operation in the future to other countries.
  • Identify the need for initial resources.
  • Serve on boards of directors and management committees. 
  • Enhanced work force by coordinating orientation sessions, job skill training and other employee development initiatives.

management consultant

  • Help organization to maximize growth.
  • ProvidEobjective advice and strategies to improve company efficiency.
  • Analyse organisational shortcoming and discussing with clients possible solutions and strategies to facilitate efficient operation.
  • Identify options for the organization and suggest recommendations for change.
  • Implement and issue instructions and operational procedures and standards.

management consultant

  • AutoCAD
  • Ms Office
  • Internet and Research(Browsing and E-mailing)
  • Database
  • Marketing and Sales
  • Creative and Innovative

management consultant

  • Interviews conduction
  • Data gathering & analysis
  • Technical and processes assessment of customer’s environments
  • Technical and function requirements definition, design of RFI/RFP 
  • Development of security functional architecture and technical design 
  • Operating model and processes design
  • Roadmaps and specifications development, TCO calculation

management consultant

  • Looking after a team of 10 individuals, handling incoming and outbound calls. 
  • Responsible for managing all incoming complaints on E-mails and/or SMS where complaints are being ticketed and providing Resolution based on pre-defined exchange and refund policies of the company. 
  • Coordinating with Finance, Warehouse and Logistics for timely delivery of orders and related matters. 
  • Training customer support team members with the standard protocols and ensuring minimum complaints based on pre-defined policies and procedures. 
  • Reviewing online chat and ensuring that responses to customers are adequate and timely. 
  • Responsible to achieve the given KPIs by Management. 
  • Performance Management and Key Performance Indicator maintenance and management 

management consultant

  • Meetings and workshops conduction
  • Stakeholders management
  • Cooperations with vendors
  • IT market trends and technologies research

senior management consultant

  • Managing multiple accounts; Intuit,Intel,VMWare,Cognizant,Myntra and Sony;develop positive working relationships with all customer touch points.
  • Drive client retention, renewals, upsells and client satisfaction.
  • Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including process set-up, optimization, troubleshooting and QA.
  • Work closely with Analytics and Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed.
  • Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout all accounts.
  • Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.

management consultant

  • KPIs and dashboards design
  • Delivery team management
  • Projects management
  • Pre-sales and business development