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lead teller

  •  Assisting clients with their banking needs in a prompt, friendly manner.
  • Always willing to help and be available to help my teammates  with anything they may need  
  • Try to lead the team by example on a daily basis
  • Being responsible for a balanced cash drawer while working in a fast paced environment.
  • Analyze client needs and recommend additional bank products and services that would be best suitable for their particular needs.
  • Be very detail oriented and accurate in all of my daily job duties especially  while handling large sums of money.
  •  Balancing ATM, Teller Cash Vault, Coin Machine and Cash Machine daily
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lead teller

  • Held many positions from teller, vault teller, foreign collections and reached my goal of Head Teller position
  • Successfully managed 13 tellers, including related HR functions as well as mentoring and training new hires
  • Trusted as vault teller with large amounts of currency with accuracy
  • Created successful guidelines for branch audits of alarms, currency and negotiable instruments which led to minimal losses 
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lead teller

  • Being responsible for weekly cash orders while focusing on branch cash limits
  • Preparing large cash shipments twice a week
  • Taking care of cash reconciliation and Teller Suspense corrections on a daily basis
  • Keeping track and ordering teller supplies as needed
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lead teller

  • Trained and motivated tellers in delivering quality services to bank’s customers
  • Supervised and reconciled differences in cash and entries in the system
  • Providing continuous mentoring, assistance and approval of transactions to the tellers
  • Demonstrated ability to reply questions regarding bank services and procedures while maintaining excellent standards of customer service
  • Supported and achieved sales goals set by the management
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lead teller

  • Assist customers with deposits, withdrawals, payments and coin and cash orders in a friendly, courteous manner
  • Monitor teller/cash differences and assist in locating errors
  • Research and resolve customer issues and inquiries
  • Perform other duties or special projects as assigned by the manager