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lead teller

  • Helped customers with their banking transactions
  • Made correct entries into the banking system as and when they were happening
  • Made reports and submitted them to the manager
  • Process financial transactions.

lead teller

  •  Provides excellent customer service while processing transactions, and recommending additional products and services that meet  customers financial needs. 
  •  Provided approvals in accordance with bank’s policies and procedures when needed to complete certain transactions. 
  •  Informed and updated team about all operational, procedural and policy changes.
  •  Prepared weekly Teller work schedules and all work assignments to ensure all time periods are covered.
  •  Managed and resolved customer conflicts 
  • Ordering and maintaining branch cash.

lead teller (full-time)

  • Supervised all tellers working in the lobby
  • Entered overrides and assisted tellers in addressing complex customer questions.
  • Gave approvals for certain transactions when needed.
  • Bag, box, and prepare packages for shipment.
  • Explain products or services and how it will benefit customer

lead teller / customer service officer

  • Establish and maintain relationships with individual or business customers and provide assistance with problems these customers may encounter.
  • Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
  • Open new accounts and sell Banking and Financial products to new and existing customers
  • General Filing and Collation of Statistical Data
  • Count and Balance Cash Drawer at end of day.

lead teller

  • Advanced leadership skills. 
  • Vast experience in managing the branch and strong multitasking skills.
  • Better learned how to use Microsoft Office applications in a business environment.
  • Knowledgeable in banking rules and regulations.
  • Completed mock audits on the branch.
  • Designated to assist in making sure the branch remains in compliance.