Lead Server Resume Examples

lead server/cashier

  • Multi-task in a fast pace environment 
  • Receive, order and deliver food orders 
  • Assist management in employee scheduling
  • Assist management with interviewing qualified candidates
  • Train new hires to restaurant standards

lead server/ bartender

  • Hostessing, greeting and seating customers including informing them on daily specials
  • Familiar with breakfast, lunch, and dinner services, along with banquets and events
  • Consistently serving tables by providing a friendly and enjoyable dining experience
  • Taking correct orders and being available for customers wants/ needs while having knowledge of the menu and ingredients
  • Preforming in between customer duties including side work, bussing tables, keeping bar or service ally clean and stocked, answering phone calls, and to-go orders
  • Mix, pour and serve drinks for bar customers and all waitstaff

lead server

  • Interpersonal and team building skills with an aptitude for building a relationship with a diverse range of customers and colleagues
  • Count money and prepare bank deposit
  • Investigate and resolve customer complaints regarding food quality, service, and accommodations 
  • Multitask while remaining professional and courteous in fast-paced environment 
  • Ability to listen, communicate, and to relate to others on a personal or professional level

lead server/trainer

  • Managed check outs at the end of the shift for the servers and bartenders.
  • Train new floor staff on guest service expectations, safety procedures, restaurant protocols, proper food handling.
  • Monitor dining room for optimal guest experience.
  • Work with individual servers to improve performance from time management, or increasing food and beverage sales. 
  • Answer guest concerns and resolve issues efficiently. 
  • Manage closing duties, restocking of items and proper set up of the restaurant.
  • Maintain scheduling and event calendars for our food/beer/and wine dinners.

lead server

  • All Lead and Head Server duties.
  •  Wine and beer knowledge. 
  • P.O.S. and tablet efficient.
  •  Taught new hires. 
  • Food expertise from description to table. 

lead server

  • Created content for weekly server focus point board.
  • Trained new servers in procedures and standards.
  • Guided and instructed server department throughout shifts as an extension of management.
  • Mastered descriptive speils and upselling techniques.
  • Increased efficiency through consolidation and multitasking skills while maintaining accuracy.

lead server

  • Prepare or serve menu items, such as salads and desserts.
  • Developed, implemented and managed business plans to promoteprofitable food and beverage sales.
  • Oversaw food sanitation and quality control of food products.
  • Trained, motivated, supervised and evaluated employees

lead server

  • Lead shift supervisor for operations; ensuring proper procedures are maintained and implemented.
  • Maintain customer relationship by following up on orders and taking necessary corrective action when error may occur.
  • Follow food and safety regulations set by the Ohio Department of Health.
  • Train new team members processes and ensure company‚Äôs culture is an integral component within training. 

lead server

  • Provide quality service in high-pressure situations.
  • Promote targeted menu items to accomplish sales goals.
  • Resolve complaints to promote a positive customer experience.
  • Manage server activities ensuring proper execution of shift responsibilities.

lead server

  • Managed servers to ensure smooth dining operations on a daily basis.
  • Prepared and updated daily server work schedules.
  • Enforced server uniform and attendance policies.
  • Led training sessions for new servers.
  • Reported all dangerous and improper situations promptly to management.
  • Assisted with greeting and seating guests as needed.
  • Assisted in applicant screening and new server training.