It Technical Support Resume Examples

it technical support

  • Resolved issues that occurred with the existing websites and applications.
  • Developed and maintained process documentation, coordinated tasks between the clients and developers. 
  • Informed clients about the services available and guided to pick the right services accordingly.
  • Performed detailed activity task management including task estimates and task progress updates. 
  • Assisted in web development and design. 
  • Executed test plans, debugging and applied subsequent fixes. Monitored and analyzed the stability and performance of services provided to clients.
  • Dealt with phone and email queries from the clients.

it technical support

  • Diagnose and troubleshoot computer systems, software & hardware based.
  • Use hand tools to terminate and connect electrical wiring & electronics circuits.
  • Maintain computer systems and networking.
  • Repair’s laptops, pc’s, desktop, printer’s, gadgets and peripherals etc.
  • Perform occupational health & safety procedures in the field of IT Tech Support.
  • Has knowledge on Windows XP, Windows 7,8 & 10.
  • Responsibilities include manage and maintain system security data such as civil Registration Information System (CRIS 2009).