It Support Resume Examples

it support

  • Install and perform minor or major repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Install and perform minor or major repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Manage inventory
  • Liaise with  software vendors for updates

it support

  • Direct the installation of operating systems, network or application software, or computer or network hardware.
  • Business intelligence: Translating raw data into multidimensional models on Ideasoft O3.
  • Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Clean, oil, or adjust mechanical parts to maintain machines’ operating efficiency and to prevent breakdowns.

it support

  • Handled, installed and troubleshoot Cisco Networking devices, Windows Server: 2012, 2012R2, Windows and Linux operating systems also virtual machines
  • Hardworking, able to multi-task effectively with the proven ability to effectively manage multiple activities of varying complexity while under tight timeframes.
  • Focused on client requirements and committed to high quality production, resolved customer issues or concerns promptly, providing follow-up to ensure  customer satisfaction.
  • Extensive knowledge using Word, Excel, Access, PowerPoint and Outlook.
  • Installed, configured and upgraded operating systems, software and hardware
  • Refurbished desktop computers and, installed and maintained Microsoft servers
  • Diagnosed, repaired, replaced and tested electronic equipment. And configured, maintained and troubleshoot computer networks based on Cisco products 

it support/web assistant

  • Provided IT support to faculty, staff, researchers, and students via e-mail, phone, and/or in person.
  • Troubleshooted computers, software, network, printing, and mobile device issues.
  • Installed and updated appropriate software on computers.
  • Assisted in managing department website.
  • Set up audiovisual equipment and mobile devices for classes and web broadcasting of seminars.

it support

  • Run monthly network reports.
  • Provide input into the design and manufacturing of new equipment.
  • Deployment of Desktop/Laptop
  • Installation and testing of Software

it support

  • Converted physical document system to a server, paperless system accessible from internet.
  • Oversee the daily performance of computer systems. (8 laptops, 3 desktops and Home Server.)
  • Update, maintain and create reports for website. (LaulimaTitle.com) 
  • Created physical address and email address databases for unsolicited mailer ads and business updates, respectively.
  • Basic office duties: (Fax, copy, email, phones, etc.)
  • “Processed” paperwork for clients by creating Notice of Defect, Lender’s Policy and Owner’s Policy claim letters by gathering data from closing paperwork, i.e. Deed, Mortgage, HUD1, etc.
  • Enrolled new clients via one on one meetings or phone.

it support

  • Entry-level IT support level 1 and help desk
  • Updating of Inventory
  • Created and prepared error free project reports and presentation materials using Word and PowerPoint.
  • Recognized as a positive team player for taking initiative and organizing celebrations which increased staff morale.  

it support

  • Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, and funding.
  • Assess current or future customer needs and priorities through communicating directly with customers, or other methods.
  • Create basic designs, drawings, and illustrations for product labels.
  • Create automation of label data transfer and printing to reduce user error.
  • Disassemble machines to examine parts for defects then repairing the problem using hand or power tools and measuring devices.
  • Update existing equipment, performing tasks such as installing additional memory.

it support

  • Installation and maintenance of all systems within a client’s digital environment (Manual Counters, Smart Gates & Smart Registration Counters for Immigration department at Dubai International Airports). 
  • Ensuring that support calls are logged and handled effectively and efficiently through HPSM ticketing system.
  • Implement new technologies at root level.
  • Producing documentation on operational, system and user procedures & guidelines.
  • Building, configuration and troubleshooting desktop hardware.
  • Host Imaging and data recovery.
  • Installation and configuration of various Biometric Devices at DXB Airport Terminals.

it support

  • Handled,Testing and Troubleshooting Client application Issue
  • Testing and Analyst new version of Dealpos application
  • Prepared presentations for clients
  • Technical training for new clients
  • Handled and Analyst client necessity for business project