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1

inside sales support

  •  Co-coordinating with Sales Account Managers, District Managers and Product Managers with regards to feedback on product research and insights, sales forecasts, and design requests for developing new products.
  • Qualification of Marketing Qualified Leads – Connect with prospect customers, understanding their requirements and pass this lead to either Account Mangers or Distributors. 
  • Explain technical queries, product value proposition, usage, up selling and cross selling of products. 
  • Develop and maintain close business relationships with key decision makers within distributors and clients . 
  • Negotiate on price and payment terms and act as channel between clients and distributors. 
  • Help placing online orders for clients directly on our website and on distributors websites. 
  • Research on customer experience provided during various interactions is measured and improved by having a check on Voice of Customer- feedback provided by customers.
2

inside sales support

  • Co-coordinating with Sales Account Managers, District Managers and Product Managers with regards to sales forecasts, reporting and new design requests.
  • Qualification of Marketing Qualified Leads – Connect with prospect customers, understanding their requirements and pass this lead to either Account Mangers or Distributors.
  • Explain technical queries on products and services to customers.
  • Develop and maintain close business relationships with key decision makers within distributors.
  • Negotiate on price and payment terms and act as channel between clients and distributors.
3

inside sales support

  •  Communicating with customers, making outbound calls to potential customers, and following up on leads. 
  •   Understanding customers’ needs and identifying sales opportunities. 
  •   Answering potential customers’ questions and sending additional information per email. 
  •   Keeping up with product and service information and updates. 
  •  Creating and maintaining a database of current and potential customers. 
  • Explaining and demonstrating features of products and services. 
  • Staying informed about competing products and services. 
4

inside sales support

  • Write and record orders for product or enter orders into computers.
  • Process product returns and exchanges.
  • Creating monthly sales reports for Account Managers and District Managers.
  • Upselling products and services. 
  • Closing sales and achieving sales targets.