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inside sales: Resume Samples & Writing Guide

Derek King 304 Parkview Avenue, Valley, AL 36872
kingderek47@outlook.com
834-933-9457

Employment history

Chief Inside Sales, SAP Newton, Massachusetts
August 2021 – Present
  • Collaborate with other departments to ensure customer satisfaction
  • Remain knowledgeable about the company's products and services
  • Prepare sales reports and forecasts
Inside Sales, Dell Round Rock, Texas
January 2021 – July 2021
  • Participate in trade shows and other marketing events
  • Monitor customer accounts to ensure satisfaction and manage any issues
  • Meet or exceed sales targets
Junior Inside Sales, Lexmark Lexington, Kentucky
July 2020 – January 2021
  • Monitor customer accounts to ensure satisfaction and manage any issues
  • Respond to customer complaints in a timely and professional manner
  • Negotiate pricing and terms of sale

Education

Pennsylvania State University, University Park, Pennsylvania
Advanced Sales Techniques Certificate, May, 2020

Skills

Data Analysis
Accounting
Quality Assurance
Listening
Telemarketing.
Sales Process
Sales Presentations
Cold Calling

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Tom Coleman 554 Cedarwood Avenue, Walcott, ND 58077
tom.coleman@protonmail.com
773-910-8059

Professional Summary

 An experienced Inside Sales professional with a proven track record of success in developing relationships and driving sales. Experienced in working with customers to identify their needs and delivering solutions that meet those needs. 

Employment history

Lead Inside Sales, Salesforce San Francisco, California
March 2013 – Present
  • Monitor customer accounts to ensure satisfaction and manage any issues
  • Participate in trade shows and other marketing events
  • Negotiate pricing and terms of sale
Inside Sales, HP Palo Alto, California
March 2012 – February 2013
  • Meet or exceed sales targets
  • Collaborate with other departments to ensure customer satisfaction
  • Negotiate pricing and terms of sale
Entry Level Inside Sales, Dell Round Rock, Texas
September 2011 – February 2012
  • Negotiate pricing and terms of sale
  • Analyze sales data and market trends to identify new sales opportunities
  • Monitor customer accounts to ensure satisfaction and manage any issues

Education

University of Washington, Seattle, Washington
Master of Science in Computer Science, July, 2011
University of Washington, Seattle, Washington
Bachelor of Science in Management, July, 2007

Skills

Project Management
Data Analysis
Public Speaking
Business Acumen
Microsoft Excel
Negotiation
Product Knowledge
Cold Calling
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Danny Kelly 790 Woodland Drive, West Denton, MD 21629
kelly_danny@outlook.com
756-347-9771

Employment history

Senior Inside Sales, Adobe San Jose, California
March 2015 – Present
  • Prepare sales reports and forecasts
  • Develop and present sales presentations to potential customers
  • Monitor customer accounts to ensure satisfaction and manage any issues
Inside Sales, Xerox Norwalk, Connecticut
September 2014 – February 2015
  • Negotiate pricing and terms of sale
  • Update customer information in the customer relationship management (CRM) system
  • Analyze sales data and market trends to identify new sales opportunities
Entry Level Inside Sales, Salesforce San Francisco, California
February 2014 – August 2014
  • Monitor customer accounts to ensure satisfaction and manage any issues
  • Collaborate with other departments to ensure customer satisfaction
  • Generate sales leads and identify new sales opportunities

Education

Pennsylvania State University, University Park, Pennsylvania
Master of Science in Sales, January, 2013
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Arts in Psychology, January, 2010

Skills

Professionalism
Troubleshooting
Documentation
Documentation
Salesforce
Microsoft Office
Product Knowledge
Lead Generation
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Brad Benson 306 Riverview Avenue, Siasconset, MA 02564
benson_brad@hotmail.com
999-470-6459

Employment history

Lead Inside Sales, Salesforce San Francisco, California
December 2022 – Present
  • Analyze sales data and market trends to identify new sales opportunities
  • Prepare sales reports and forecasts
  • Update customer information in the customer relationship management (CRM) system
Associate Inside Sales, Salesforce San Francisco, California
June 2021 – November 2022
  • Follow up on customer inquiries, provide quotes and process orders
  • Negotiate pricing and terms of sale
  • Meet or exceed sales targets
Junior Inside Sales, Microsoft Redmond, Washington
December 2020 – May 2021
  • Respond to customer complaints in a timely and professional manner
  • Meet or exceed sales targets
  • Establish and maintain relationships with existing and potential customers

Education

University of Texas, Austin, Texas
Doctor of Philosophy in Computer Science, October, 2020
University of Texas, Austin, Texas
Bachelor of Science in Marketing, October, 2016

Skills

Negotiation
Listening
Mentoring
Adaptability
Sales Strategies
Lead Generation
Microsoft Excel
Market Analysis
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Karl Gray 283 Ridgeview Drive, Spring City, UT 84662
graykarl@inbox.com
634-770-0190

Employment history

Chief Inside Sales, SAP Newton, Massachusetts
May 2023 – Present
  • Monitor customer accounts to ensure satisfaction and manage any issues
  • Collaborate with other departments to ensure customer satisfaction
  • Negotiate pricing and terms of sale
Inside Sales, Dell Round Rock, Texas
November 2021 – April 2023
  • Update customer information in the customer relationship management (CRM) system
  • Establish and maintain relationships with existing and potential customers
  • Monitor customer accounts to ensure satisfaction and manage any issues
Junior Inside Sales, Dell Round Rock, Texas
November 2020 – October 2021
  • Participate in trade shows and other marketing events
  • Develop and present sales presentations to potential customers
  • Remain knowledgeable about the company's products and services

Education

University of Washington, Seattle, Washington
Doctor of Philosophy in Marketing, September, 2020
University of Washington, Seattle, Washington
Bachelor of Arts in Economics, September, 2016

Skills

Stress Management
Analytical
Decision Making
Project Management
Database Administration
Sales Pipelines
Telemarketing.
B2B Sales
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inside sales Job Descriptions; Explained

If you're applying for an inside sales position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

11

inside sales

  • Whole home award winner on multiple occasions
  • Invoicing all outbound orders
  • Develop pricing sheets for each customer
  • Communicated and sent Invoicing to customer once shipment left the facility
12

inside sales

  • Assist with duties in other areas of the business, such as order fulfillment, stocking, and cleaning.
  • Provide on-the-job training for new employees.
  • Bag, box, wrap, and prepare packages for shipment.
  • Assist in safety procedures as a safety auditor.
13

inside sales

  • Supported customer needs by fielding diverse questions about issues such as available merchandise, current prices and upcoming company changes
  • Followed up with customers about resolved issues; helped resolve their concerns to maintain high standards of customer service
  • Delivered excellent customer service, resulting in consistent 80%-100% customer satisfaction rating
  • Entered orders into computer database system
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences
  • Enhanced productivity levels by anticipating needs and delivering outstanding support
  • Implemented and developed customer service training processes
14

inside sales / art design

  • Cork Sales for small to medium volume wineries
  • Upsold grade levels depending on bottle price & needs
  • Delivered samples and orders with company vehicle
  • Artwork design for all customers using CS5 Adobe Illustrator
  • Attend trade shows
15

inside sales

  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.  Selling auto, home, boat, motorcycle, and umbrella insurance both in person and over the phone.  
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns
  • Educated customers about billing, payment processing and support policies and procedures
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly
1 2 3 4 5 … 7

inside sales Job Skills

For an inside sales position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Data Entry
  • Salesforce
  • Microsoft Office
  • Sales Strategies
  • Lead Generation
  • Cold Calling
  • Microsoft Excel
  • CRM
  • Account Management
  • Customer Service
  • Market Analysis
  • B2B Sales
  • Sales Process
  • Sales Pipelines
  • Database Administration
  • Product Knowledge
  • Sales Presentations
  • Prospecting
  • Negotiation
  • Cold Emailing
  • Telemarketing.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your inside sales Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Floyd Wright 476 Mill Road, Swift Bird, SD 57442

Employment history

Senior Inside Sales, Dell Round Rock, Texas
December 2013 – May 2022
  • Negotiate pricing and terms of sale
  • Follow up on customer inquiries, provide quotes and process orders
  • Respond to customer complaints in a timely and professional manner
Associate Inside Sales, Dell Round Rock, Texas
June 2012 – November 2013
  • Respond to customer complaints in a timely and professional manner
  • Prepare sales reports and forecasts
  • Meet or exceed sales targets
Junior Inside Sales, SAP Newton, Massachusetts
December 2011 – May 2012
  • Develop and implement sales strategies to increase revenue
  • Respond to customer complaints in a timely and professional manner
  • Meet or exceed sales targets

Education

University of Illinois, Champaign, Illinois
Bachelor of Arts in Business, October, 2011

Skills

Adaptability
Interpersonal
Creativity
Documentation
Microsoft Excel
Market Analysis
Salesforce
B2B Sales

Provide your Contact Information and Address Year Gaps

Always explain any gaps in your work history to your advantage.

Key Insights
  • Employers want to know what you've accomplished, so make sure to explain any gaps using a professional summary.
  • Adding extra details and context to explain why you have a gap in your work history shows employers you are a good fit for the position.

How to Optimize Your inside sales Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Ursula Baker 126 Park Avenue, Sun Valley, TX 75462
ursulabaker86@gmail.com
798-166-4558

Employment history

Senior Inside Sales, Oracle Redwood City, California
April 2014 – Present
  • Prepair sales reports and forecats
  • Developd and present sales presentaions to potential customers
  • Moniter customer accounts to ensur satisfaction and mannage any issues.
Inside Sales, Xerox Norwalk, Connecticut
October 2013 – March 2014
  • Colaborate with other departments to ensuer customer satisfaction
  • Developd and implement sales strategies to increse revenue
  • Developd and present sales presentatons to potential custmers
Entry Level Inside Sales, Salesforce San Francisco, California
March 2013 – September 2013
  • "I have been to the store
  • I have been to the storE.

Education

Pennsylvania State University, University Park, Pennsylvania
Doctor of Philosophy in Computer Science, February, 2013
Pennsylvania State University, University Park, Pennsylvania
Bachelor of Arts in Business, February, 2009

Skills

Data Analysis
Negotiation
Communication
Flexibility
Customer Service
CRM
Market Analysis
Sales Pipelines

Include Job Descriptions and Avoid Bad Grammar

Avoid sending a wrong first impression by proofreading your resume.

Key Insights
  • Spelling and typos are the most common mistakes recruiters see in resumes and by simply avoiding them you can move ahead on the hiring process.
  • Before submitting your resume, double check to avoid typos.

inside sales Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an inside sales position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



Derek
King kingderek47@outlook.com
834-933-9457
304 Parkview Avenue, Valley, AL
36872

Chief Inside Sales
Lexmark
Lexington, Kentucky

To the respected Lexmark Hiring Team


I am a highly motivated Inside Sales with 3 years of experience in Sales. I am excited to submit my application for the Chief Inside Sales position at Lexmark, where I believe my skills and expertise would be an excellent fit.


As someone who has faced challenges in various areas of my life and has overcome them, I am confident in my ability to adapt and thrive in any environment. I have developed a reputation for being a collaborative team player and an effective problem solver, which has been instrumental in my career's success. With my experience and passion for Sales, I am excited to apply my skills to this role and contribute to your organization's growth and success.


I am elated about the opportunity to join a team that shares my passion for this field, and values collaboration and innovation. I am confident that together we can overcome whatever tests and challenges are put on our way.


Thank you for your time,
Derek King
834-933-9457
kingderek47@outlook.com

Derek King






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