5 Amazing hotel manager Resume Examples (Updated 2023) + Skills & Job Descriptions

Many people dream of working in the travel industry, but most positions do not pay well outside of tips. In contrast, it is not uncommon for hotel managers to earn six-figure salaries. In pursuit of this position, you may have earned years of experience in management, the travel industry, and hotel operations. Perhaps you also pursued a degree in business or hospitality. Regardless of your qualifications, you still need a good hotel manager resume to land the job. When creating this document, keep in mind that many companies now use bots to assist with the recruiting process. These bots search resumes for specific keywords, which makes the way you word qualifications, such as food or restaurant industry experience and customer service skills, vital to your resume. Accounting for this can make the process stressful for applicants at every experience level, but there are easy solutions to the problem. Take advantage of our existing resources. We offer a superior resume example, templates, and expert-approved advice on writing a hotel manager resume that can lead to your dream hospitality job.

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hotel manager: Resume Samples & Writing Guide

Employment history

Senior Hotel Manager, Marriott International Bethesda, Maryland

February 2015 – Present

Develop and implement policies and procedures
Monitor and maintain quality standards
Develop and implement strategies to increase customer satisfaction

Associate Hotel Manager, Kimpton Hotels & Restaurants San Francisco, California

February 2014 – January 2015

Maintain inventory and ordering of supplies
Handle customer complaints and inquiries
Monitor and manage staff performance and development

Junior Hotel Manager, InterContinental Hotels Group Atlanta, Georgia

February 2013 – January 2014

Monitor and control budget and expenses
Monitor and manage staff performance and development
Monitor and manage guest feedback

Education

Johnson & Wales University, Providence, Rhode Island

Master of Science in Event Planning, December, 2012

Johnson & Wales University, Providence, Rhode Island

Bachelor of Science in Event Planning, January, 2008

Skills

Innovation

Database Management

Stress Management

Documentation

Quality Assurance

Hotel Operations

Guest Relations

Beverage Management

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Professional Summary

Dynamic and experienced hospitality professional with extensive experience in hotel management. Proven track record of successfully managing hotel operations and delivering outstanding guest experiences.

Employment history

Lead Hotel Manager, Kimpton Hotels & Restaurants San Francisco, California

July 2013 – Present

Develop and implement marketing strategies
Develop and implement policies and procedures
Handle customer complaints and inquiries

Hotel Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

January 2013 – June 2013

Ensure compliance with health and safety regulations
Monitor and manage staff performance and development
Develop and implement strategies to increase customer satisfaction

Junior Hotel Manager, Wyndham Hotels & Resorts Parsippany, New Jersey

July 2011 – December 2012

Ensure guest satisfaction
Oversee day-to-day operations
Negotiate contracts with vendors and suppliers

Education

University of Houston, Houston, Texas

Room Service Management, June, 2011

Skills

Negotiation

Communication

Emotional Intelligence

Creativity

Quality Assurance

Scheduling

Food and Beverage Management

Computer Reservation Systems

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Professional Summary

A highly motivated and experienced Hotel Manager with a proven track record of success in the hospitality industry. Skilled in customer service, staff management, and financial operations.

Employment history

Lead Hotel Manager, Kimpton Hotels & Restaurants San Francisco, California

January 2015 – Present

Develop and implement marketing strategies
Negotiate contracts with vendors and suppliers
Ensure compliance with health and safety regulations

Associate Hotel Manager, InterContinental Hotels Group Atlanta, Georgia

August 2013 – December 2014

Develop and implement strategies to increase customer satisfaction
Monitor and control budget and expenses
Ensure compliance with health and safety regulations

Jr. Hotel Manager, Kimpton Hotels & Restaurants San Francisco, California

August 2012 – July 2013

Develop and implement marketing strategies
Monitor and manage staff performance and development
Prepare and submit reports to upper management

Education

Texas Tech University, Lubbock, Texas

Master of Science in Food Service Management, June, 2012

Texas Tech University, Lubbock, Texas

Bachelor of Science in Hospitality and Tourism Administration, June, 2008

Skills

Self-Motivation

Social Media

Supervisory

Problem Solving

Scheduling

Sales and Marketing

Quality Assurance

Hospitality Law

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Employment history

Chief Hotel Manager, Marriott International Bethesda, Maryland

August 2020 – Present

Develop and implement marketing strategies
Prepare and submit reports to upper management
Monitor and control budget and expenses

Hotel Manager, Choice Hotels International Rockville, Maryland

August 2019 – July 2020

Develop and implement policies and procedures
Monitor and control budget and expenses
Monitor and manage staff performance and development

Junior Hotel Manager, Hilton Hotels & Resorts McLean, Virginia

March 2018 – July 2019

Prepare and submit reports to upper management
Monitor and maintain quality standards
Ensure guest satisfaction

Education

Texas Tech University, Lubbock, Texas

Doctor of Philosophy in Food Service Management, January, 2018

Texas Tech University, Lubbock, Texas

Bachelor of Science in Hospitality and Tourism Administration, January, 2014

Skills

Technical

Research

Teamwork

Interpersonal

Front Office Management

Computer Reservation Systems

Event Planning

Inventory Management

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Employment history

Entry Level Hotel Manager, Hilton Hotels & Resorts McLean, Virginia

November 2021 – September 2022

Maintain inventory and ordering of supplies
Monitor and maintain quality standards
Ensure guest satisfaction

Education

San Diego State University, San Diego, California

Doctor of Philosophy in Food Service Management, October, 2021

San Diego State University, San Diego, California

Bachelor of Science in Tourism and Hospitality Management, October, 2017

Skills

Coaching

Process Improvement

Database Management

Collaboration

Budgeting

Event Planning

Food and Beverage Management

Hospitality Law

Use This hotel manager Resume Template

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hotel manager Job Descriptions; Explained

If you're applying for an hotel manager position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

hotel manager

Manages pertaining to hotel services and guest registration.
Regularly checks room availability that coincides to daily accommodation and reservations.
Checks account ledgers of guests, performs bookkeeping activities such as balancing accounts and conducting audits.
Checks procurement on purchases pertaining hotel operations such as linens, janitorial, food and beverage supplies.
Checks Shift/Work Schedules of Staff created by Department Heads.
Prepares Management Reports suchs as Sales and Expense Report.

hotel manager

Balance cash registers, safes and make bank deposits.
Schedule staff rosters and assign duties.
Assess staffing needs, and employ staff using newspaper advertisements.
Organise promotions and entertainment.
Prepare appetizers such as hot snacks, cheese, and cold meats.
Opening and closing of the venue.

hotel manager / front office manager

Answering phone call from customers
Assist customers for any enquires
Received room booking from customers
Received customer’s feedback: Example Customer’s complaint etc

1 2 3

hotel manager Job Skills

For an hotel manager position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

Front Office Management
Revenue Management
Hotel Operations
Food and Beverage Management
Event Planning
Budgeting
Guest Relations
Inventory Management
Sales and Marketing
Housekeeping Management
Computer Reservation Systems
Cost Control
Quality Assurance
Health and Safety Regulations
Labor Law Compliance
Scheduling
Catering Management
Beverage Management
Hospitality Law
Sanitation Standards.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

Communication
Interpersonal
Leadership
Time Management
Problem Solving
Decision Making
Critical Thinking
Creativity
Adaptability
Teamwork
Organization
Planning
Public Speaking
Negotiation
Conflict Resolution
Research
Analytical
Attention to Detail
Self-Motivation
Stress Management
Collaboration
Coaching
Mentoring
Listening
Networking
Strategic Thinking
Negotiation
Emotional Intelligence
Adaptability
Flexibility
Reliability
Professionalism
Computer Literacy
Technical
Data Analysis
Project Management
Customer Service
Presentation
Written Communication
Social Media
Troubleshooting
Quality Assurance
Collaboration
Supervisory
Risk Management
Database Management
Training
Innovation
Documentation
Accounting
Financial Management
Visualization
Reporting
Business Acumen
Process Improvement
Documentation
Relationship Management.

How to Improve Your hotel manager Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Employment history

Jr. Hotel Manager, Accor Hotels Dallas, Texas

December 2021 – October 2022

Education

University of South Carolina, Columbia, South Carolina

Bachelor of Science in Event Planning, November, 2021

Skills

Problem Solving

Technical

Training

Data Analysis

Beverage Management

Inventory Management

Computer Reservation Systems

Labor Law Compliance

Unexplained Year Gaps and Missing Job Experiences are a No-no

Gaps in your resume can prevent recruiters from hiring you if you don't explain them.

Key Insights

It's okay to have gaps in your work experience but always offer a valid explanation instead of just hiding it.
Use the gap to talk about positive attributes or additional skills you've learned.
Be honest and straightforward about the gap and explain it using a professional summary.

How to Optimize Your hotel manager Resume

Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

Employment history

Chief Hotel Manager, Hyatt Hotels Corporation Chicago, Illinois

October 2021 – Present

Moniter and manage guest feedback
Maintain inventry and ordering of suplies
Moniter and controll budget and expenses.

Associate Hotel Manager, Best Western Hotels & Resorts Phoenix, Arizona

May 2020 – October 2021

Develp and implement policies and proceduers
Ensure complience with health and saftey regulatios
Moniter and manage staff performace and developement

Jr. Hotel Manager, Kimpton Hotels & Restaurants San Francisco, California

December 2018 – April 2020

Hanlde custmer compliants and inquirries
Moniter and maitain quailty standerds
Maitain inventrory and odering of suplies

Education

San Diego State University, San Diego, California

Doctor of Arts in Hotel and Restaurant Management, October, 2018

San Diego State University, San Diego, California

Bachelor of Science in Tourism and Hospitality Management, October, 2014

Skills

Self-Motivation

Financial Management

Supervisory

Process Improvement

Hospitality Law

Guest Relations

Hotel Operations

Sales and Marketing

Avoid Spelling Mistakes and Include your Contact Information

Missing contact information prevents recruiters from understanding you're the best fit for the position.

Key Insights

Make sure you're not missing contact information on your resume. That should include your full name, telephone number and email address.
Make sure to use a professional email address as part of your contact information.
Highlight your contact information and double check that everything is accurate to help recruiters get in touch with you.

hotel manager Cover Letter Example

A cover letter can be a valuable addition to your job application when applying for an hotel manager position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.

Senior Hotel Manager
Choice Hotels International
Rockville, Maryland

Choice Hotels International Recruitment Team

As a Hotel Manager with a proven track record of success in Hospitality, I am excited to apply for the Senior Hotel Manager position at Choice Hotels International. I believe that my skills and expertise would make a valuable contribution to your team.

Throughout my life, I have pursued my passion for Hotel Management and have gained experience in this field as a result. This experience has given me valuable skills such as Innovation and Database Management, which I am excited to bring to this position. I am eager to work with a team that shares my enthusiasm as a Hotel Manager and help your organization achieve its well determined goals.

I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.

Sincerely,
Zoe Taylor
709-663-8111
zoe.taylor@icloud.com

Zoe Taylor

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