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hotel manager

  • Managed the  legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
  • Ensured  the  safeguarding the quality of operations both (internal & external audits).
  • Ensured all decisions are made in the best interest of the hotels and management.
  • Managed on-going profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
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hotel manager

  • Managing budget
  • Handling guest complaints and queries
  • Ensuring compliance with health and safety legislation and licensing laws.  
  • Building a positive work environment to keep high motivotional levels.
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hotel manager

  • Confer with guests by telephone or in person to provide information about the hotel and surrounding area, take/cancel reservations, or obtain details of complaints.
  • Billing and Hotel/Bank reconciliations.
  • MonitoringClean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Prepare ROTA for employees
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hotel manager

  • Optimize the revenue based on demand.
  • Managing daily operations.
  • Pay a close attention to a guest’s requirements.
  • Ensure guest queries recieve timely repose.
  • Build up a positve work environment to keep high motivational levels.
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hotel manager

  • Hire new employees in front desk and housekeeping departments.
  • Managing stock of breakfast supplies.
  • Overall Hotel front desk and housekeeping staff management.
  • Paying commissions and taxes