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1

general manager

  • Highest Comparable Control Profit increase 20.3%
  • Highest Comparable Sales increase  – 17%
  • Sales increase of 10.9% in 2018
  • increase in guest matrix score of 15% from 2017 through present.
  • decrease in turnover of 30% over last year.
  • Highest average score district YEAR 2017 Eco Sure quality assurance audits.-  average annual score of 98.6%. Received an 99% on 3 of 4 previous audits to date.
2

general manager

  • Managed sales team of 5 – 11 representatives
  • Delivered year over year increase in growth sales results 
  • Managed funnel to provide accurate forecasting
  • Increased profit through shrink and risk management 
3

general manager

  • Use computers to organize and locate inventory, and operate spreadsheet and word processing software.
  • Train or supervise sales or clerical staff.
  • Authorize payment of invoices or return of merchandise.
  • Order tests that could determine the causes of product malfunctions.
  • Conduct orientation sessions and arrange on-the-job training for new hires.
4

general manager

  • Plan, schedule or supervise the work of all
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records. employees.
  • Identify staff vacancies and recruit, interview and select applicants.
  • Hired as a delivery driver and trained to management, eventually becoming a general manager of a store
5

general manager

  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Perform some food preparation or service tasks 
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.