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front office assistant: Resume Samples & Writing Guide

Earl Anderson 112 Alderwood Drive, Shawnee, OK 74801
andersonearl@gmail.com
886-757-2999

Employment history

Chief Front Office Assistant, Aetna Hartford, Connecticut
March 2018 – Present
  • Assist with medical records requests
  • Handle billing inquiries
  • Schedule patient appointments
Front Office Assistant, Ascension Health St. Louis, Missouri
September 2017 – February 2018
  • Handle billing inquiries
  • Answer incoming calls
  • Provide general administrative support
Junior Front Office Assistant, DaVita HealthCare Partners Denver, Colorado
September 2016 – August 2017
  • Maintain patient records
  • Handle billing inquiries
  • Prepare and distribute patient charts

Education

University of Texas Southwestern Medical Center, Dallas, Texas
Bachelor of Science in Pharmaceutical Marketing, July, 2016

Skills

Adaptability
Reliability
Collaboration
Documentation
Electronic Medical Records
Multi-tasking
MS Office
Pharmacy Technician

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Brad Yates 580 Meadowview Drive, Hialeah Gardens, FL 33018
yatesbrad61@yandex.com
627-730-6230

Employment history

Lead Front Office Assistant, Humana Louisville, Kentucky
March 2023 – Present
  • Assist with medical records requests
  • Greet and check in patients
  • Verify patient insurance
Front Office Assistant, Express Scripts St. Louis, Missouri
October 2021 – February 2023
  • Assist with patient inquiries
  • Answer incoming calls
  • Ensure compliance with HIPAA regulations
Entry Level Front Office Assistant, Centene Corporation St. Louis, Missouri
April 2020 – September 2021
  • Ensure compliance with HIPAA regulations
  • Balance daily financial transactions
  • Verify patient insurance

Education

University of Pennsylvania Perelman School of Medicine, Philadelphia, Pennsylvania
Bachelor of Science in Pharmacy, February, 2020

Skills

Adaptability
Negotiation
Adaptability
Process Improvement
Telephone Etiquette
Record Keeping
Data Entry
Computer Skills
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Cecil Wood 759 Pleasantview Drive, Athens, AL 35611
cecilwood90@protonmail.com
889-197-3213

Employment history

Chief Front Office Assistant, CVS Health Woonsocket, Rhode Island
November 2019 – Present
  • Provide general administrative support
  • Stock and maintain office supplies
  • Assist with medical records requests
Front Office Assistant, Kaiser Permanente Oakland, California
May 2019 – October 2019
  • Assist with medical records requests
  • Collect and process payments
  • Balance daily financial transactions
Jr. Front Office Assistant, Walgreens Deerfield, Illinois
October 2018 – April 2019
  • Maintain patient records
  • Ensure compliance with HIPAA regulations
  • Verify patient insurance

Education

University of Washington School of Medicine, Seattle, Washington
Doctor of Science in Pharmaceutical Engineering, August, 2018
University of Washington School of Medicine, Seattle, Washington
Bachelor of Science in Pharmacology, August, 2014

Skills

Problem Solving
Reporting
Leadership
Conflict Resolution
Electronic Medical Records
Computer Skills
HIPAA Compliance
Multi-tasking
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Neil Baker 727 Cypress Avenue, Highland Meadows, NM 87026
bakerneil59@protonmail.com
600-076-2801

Employment history

Lead Front Office Assistant, DaVita HealthCare Partners Denver, Colorado
January 2020 – Present
  • Assist with medical records requests
  • Prepare and submit insurance claims
  • Provide general administrative support
Associate Front Office Assistant, CVS Health Woonsocket, Rhode Island
August 2018 – December 2019
  • Collect and process payments
  • Assist with medical records requests
  • Greet and check in patients
Junior Front Office Assistant, DaVita HealthCare Partners Denver, Colorado
February 2017 – July 2018
  • Maintain patient records
  • Prepare and submit insurance claims
  • Ensure compliance with HIPAA regulations

Education

University of California, San Francisco, California
Bachelor of Science in Pharmaceutical Sciences, December, 2016

Skills

Professionalism
Self-Motivation
Emotional Intelligence
Reporting
Electronic Medical Records
Telephone Etiquette
Data Entry
Insurance Verification
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Max Gray 531 Pine St., South Fork, MO 65775
max-gray@inbox.com
735-609-8112

Employment history

Lead Front Office Assistant, Ascension Health St. Louis, Missouri
August 2014 – Present
  • Assist with medical records requests
  • Assist with patient inquiries
  • Stock and maintain office supplies
Associate Front Office Assistant, Walgreens Deerfield, Illinois
January 2014 – July 2014
  • Assist with medical records requests
  • Balance daily financial transactions
  • Greet and check in patients
Entry Level Front Office Assistant, Humana Louisville, Kentucky
July 2013 – December 2013
  • Balance daily financial transactions
  • Assist with medical records requests
  • Verify patient insurance

Education

Harvard Medical School, Boston, Massachusetts
Bachelor of Science in Pharmacology, May, 2013

Skills

Communication
Time Management
Interpersonal
Innovation
Medical Billing
Pharmacy Technician
MS Office
Record Keeping
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front office assistant Job Descriptions; Explained

If you're applying for an front office assistant position, it's important to tailor your resume to the specific job requirements in order to differentiate yourself from other candidates. Including accurate and relevant information that directly aligns with the job description can greatly increase your chances of securing an interview with potential employers.

When crafting your resume, be sure to use action verbs and a clear, concise format to highlight your relevant skills and experience. Remember, the job description is your first opportunity to make an impression on recruiters, so pay close attention to the details and make sure you're presenting yourself in the best possible light.

16

front office assistant

  • Handling the Trident Membership Program.
  • Transmit and receive messages, using telephones and telephone consoles.
  • Answer inquiries pertaining to hotel services, guest registration and membership, and travel directions to the hotel.
  • Arrange taxis or airport shuttles, restaurant and spa reservations for guests.
17

front office assistant

  •  Answer and direct telephone calls. 
  • Forwards information by receiving and distributing communications, collecting and mailing correspondence, copying information. 
  •  Accommodate guest requests 
  • Communicating with hotel staff on the status of guest rooms 
  • Up selling guest rooms and promoting hotel services 
  • Handling cash payments, complaints and requests  
  • Perform bookkeeping duties 
18

front office assistant

  • Handling Check In and Check Outs at front desk. 
  • Responsible to manage Guest queries and concerns. 
  • Up-selling the rooms and participating in generating room revenue for the hotel. 
  • Interacting with guest and making them comfortable. 
19

front office assistant

  • Over year of center level experience
  • Worked with Athena, Docutap, EHS, and Med Express portal
  • Worked in 6 different centers
  • Answer phones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Operate front office equipment, such as fax machines and copiers
  • Learning on demand trainings
20

front office assistant

  • Provide support to patients and make them feel welcomed
  • Collect insurance information and verify patient demographics
  • Answer multiple phone lines, filing, faxing and scanning documentation 
  • Discharge patients 
  • Assist office and clinical staff 
1 2 3 4 5 6

front office assistant Job Skills

For an front office assistant position, your job skills are a key factor in demonstrating your value to the company and showing recruiters that you're the ight fit for the role. It's important to be specific when highlighting your skills and ensure that they are directly aligned with the job requirements, as this can greatly improve your chances of being hired. By showcasing your relevant skills and experience, you can make a compelling case for why you're the best candidate for the job.

How to include technical skills in your resume:

Technical skills are a set of specialized abilities and knowledge required to perform a particular job effectively. Some examples of technical skills are data analysis, project management, software proficiency, and programming languages, to name a few.

Add the technical skills that will get hired in your career field with our simple-to-use resume builder. Select your desired resume template, once you reach the skills section of the builder, manually write in the skill or simply click on "Add more skills". This will automatically generate the best skills for your career field, choose your skill level, and hit "Save & Next."

  • Computer Skills
  • Data Entry
  • MS Office
  • Customer Service
  • Scheduling
  • Medical Terminology
  • Insurance Verification
  • Medical Coding
  • Medical Billing
  • HIPAA Compliance
  • Electronic Medical Records
  • Pharmacy Technician
  • Inventory Management
  • Cash Handling
  • Receptionist
  • Record Keeping
  • Data Analysis
  • Invoicing
  • Multi-tasking
  • Telephone Etiquette
  • Clerical.

How to include soft skills in your resume:

Soft skills are non-technical skills that relate to how you work and that can be used in any job. Including soft skills such as time management, creative thinking, teamwork, and conflict resolution demonstrate your problem-solving abilities and show that you navigate challenges and changes in the workplace efficiently.

Add competitive soft skills to make your resume stand-out to recruiters! Simply select your preferred resume template in the skills section, enter the skills manually or use the "Add more skills" option. Our resume builder will generate the most relevant soft skills for your career path. Choose your proficiency level for each skill, and then click "Save & Next" to proceed to the next section.

  • Communication
  • Interpersonal
  • Leadership
  • Time Management
  • Problem Solving
  • Decision Making
  • Critical Thinking
  • Creativity
  • Adaptability
  • Teamwork
  • Organization
  • Planning
  • Public Speaking
  • Negotiation
  • Conflict Resolution
  • Research
  • Analytical
  • Attention to Detail
  • Self-Motivation
  • Stress Management
  • Collaboration
  • Coaching
  • Mentoring
  • Listening
  • Networking
  • Strategic Thinking
  • Negotiation
  • Emotional Intelligence
  • Adaptability
  • Flexibility
  • Reliability
  • Professionalism
  • Computer Literacy
  • Technical
  • Data Analysis
  • Project Management
  • Customer Service
  • Presentation
  • Written Communication
  • Social Media
  • Troubleshooting
  • Quality Assurance
  • Collaboration
  • Supervisory
  • Risk Management
  • Database Management
  • Training
  • Innovation
  • Documentation
  • Accounting
  • Financial Management
  • Visualization
  • Reporting
  • Business Acumen
  • Process Improvement
  • Documentation
  • Relationship Management.

How to Improve Your front office assistant Resume

Navigating resume pitfalls can mean the difference between landing an interview or not. Missing job descriptions or unexplained work history gaps can cause recruiters to hesitate. Let's not even talk about the impact of bad grammar, and forgetting your contact info could leave your potential employer hanging. Aim to be comprehensive, concise, and accurate.

Ulrich Turner 551 Pleasant St., Keyport, WA 98345

Professional Summary

 Dynamic and organized professional with extensive experience in the healthcare and pharmacy field providing excellent customer service and administrative support. Skilled in managing front office operations and working collaboratively with healthcare teams to ensure efficient patient care. 

Employment history

Lead Front Office Assistant, Walgreens Deerfield, Illinois
November 2012 – Present
  • Assist with patient inquiries
  • Verify patient insurance
  • Balance daily financial transactions
Front Office Assistant, Humana Louisville, Kentucky
November 2011 – October 2012
  • Assist with medical records requests
  • Greet and check in patients
  • Assist with patient inquiries
Entry Level Front Office Assistant, Kaiser Permanente Oakland, California
November 2010 – October 2011

    Education

    University of Michigan Medical School, Ann Arbor, Michigan
    Bachelor of Science in Pharmaceutical Economics, October, 2010

    Skills

    Adaptability
    Training
    Mentoring
    Social Media
    Electronic Medical Records
    Invoicing
    Data Entry
    HIPAA Compliance

    Include your Contact Information and Job Descriptions

    Missing job descriptions lessens your chances of getting hired.

    Key Insights
    • Employers want to know what you've accomplished, so make sure to include descriptions for all of your previous jobs.
    • Keep job descriptions short but don't just list your jobs.
    • Never copy-paste a job description to post on your resume. Get inspired and use tools to help you write customized descriptions.

    How to Optimize Your front office assistant Resume

    Keep an eye out for these resume traps. Neglecting to detail your job roles or explain gaps in your career can lead to unnecessary doubts. Grammar blunders can reflect negatively on you, and without contact information, how can employers reach you? Be meticulous and complete.

    Brad Carter 449 Sycamore Avenue, Farmington, WA 99128
    brad-carter@mail.com
    830-878-3374

    Employment history

    Senior Front Office Assistant, DaVita HealthCare Partners Denver, Colorado
    October 2012 – May 2022
    • Greet and check in patien'ts
    • Stock and maintain office supplie's
    • Collect and proccess payments
    Associate Front Office Assistant, Ascension Health St. Louis, Missouri
    April 2011 – September 2012
    • Verify patiënt insurance
    • Assist with medical records request's
    • Answer incomming calls.
    Junior Front Office Assistant, DaVita HealthCare Partners Denver, Colorado
    October 2010 – March 2011
    • Ensure complience with HIPAA regulations
    • Assit with medical records requests
    • Collect and proccess payments

    Education

    Mayo Clinic School of Medicine, Rochester, Minnesota
    Bachelor of Science in Pharmaceutical Administration, August, 2010

    Skills

    Documentation
    Data Analysis
    Risk Management
    Customer Service
    Customer Service
    Cash Handling
    Electronic Medical Records
    Telephone Etiquette

    Correct Grammar and Address Gap Years in Your Resume

    Don't leave unexplained gaps in your work history.

    Key Insights
    • When explaining gaps in your employment section, start by being honest.
    • Elaborate on the gap and show that you never stopped learning.
    • Explain and elaborate any gap in your work history by highlighting new skills.

    front office assistant Cover Letter Example

    A cover letter can be a valuable addition to your job application when applying for an front office assistant position. Cover letters provide a concise summary of your qualifications, skills, and experience, also it also gives you an opportunity to explain why you're the best fit for the job. Crafting a cover letter that showcases your relevant experience and enthusiasm for the Accounts Payable role can significantly improve your chances of securing an interview.



    Earl
    Anderson     andersonearl@gmail.com
    886-757-2999
    112 Alderwood Drive, Shawnee, OK
    74801

    Chief Front Office Assistant
    DaVita HealthCare Partners
    Denver, Colorado

    To the Hiring Team at DaVita HealthCare Partners


    I am excited to apply for the Chief Front Office Assistant role at DaVita HealthCare Partners. As a highly skilled Front Office Assistant, I am confident that I have the necessary experience and abilities to make a valuable contribution to your organization.


    As someone who has always been curious and eager to learn, I have pursued my education and gained experience in areas like Epidemiology to develop my skills in my work. This experience has given me the opportunity to lead major projects and provide my input in diverse areas, which have helped me gain a deeper understanding of the industry. I am excited to bring my passion and expertise to the role at this company and work towards achieving your organization's goals.


    I cannot stress enough how thrilled I am about the chance to join a team of like-minded individuals who share my values and passion for this amazing field. Thank you for considering my application and I hope for the chance to work together.


    With gratitude,
    Earl Anderson
    886-757-2999
    andersonearl@gmail.com

    Earl Anderson






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