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6

front office assistant (part-time)

  • Work as part-time while studying
  • Handled front desk function for morning and evening shift.
  • Greeted guests, issued room keys, recommended activity and dining locations and managed room request.
  • Processed payment, made reservation and checked guests in and out of the hotel.
  • Provide some concierge service such as arranging drivers or cab for pickups.
7

front office assistant

  • Welcome, greet and guest check-in
  • Handling guest accounts
  • Room key control
  • Answering telephone and directing the caller to the right person/department
  • Coordinating excursions and activities
  • Taking guest request pre-arrival and during occupancy
  • Coordinating with guest transport team
8

front office assistant

  • Providing of efficient guest service (check-out)
  • Handling of customer complaints Make the Sales Report
  • Maintain the Log Book
  • Reservation service is efficient
  • Proper handling of special requests, VIP’S and Guest requirements
  • Wake-up calls recorded and completed to guest specifications
  • Record keeping and organization of filing
9

front office assistant

  • Verified all insurance cards.
  • Assisting guests with payment process and check-out
  • To assist Housekeeping with resolving Room discrepancies
  • Handle the Telephone calls, fax, emails etc. 
10

front office assistant

  •  Answer multi-phone lines and direct patients accordingly, whether that is answering questions or transferring to management or clinical staff.
  • Perform callbacks to past patients for follow-up and ensure a positive patient experience.
  • Collect all insurance information, verify patient demographics, process payments, and post-patient balances.
  • Assist with clerical duties such as filing, faxing, and scanning documentation.
  • Discharge patients, verify their information, and provide them with anything needed to leave such as discharge papers, prescription, or work/school excuses.
  • Collect payment for medications and distribute those once filled (if applicable).