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1

front desk associate

  • Greet members/customers with enthusiasm.
  • Provide fast and easy check-in service for members.
  • Maintain gym equipment on floor.
  • Ability to give proper tour of gym facilities.
  • Negtotiating of potential membership contract.
2

front desk associate

  • Track attendance, participation, or performance data related to wellness events. 
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. 
  • Receive payment and record receipts for services. 
  • File and maintain records. 
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. 
3

front desk associate

  • Maintained a solid knowledge base of all spa products and services.
  • Operating multi-line phone system.
  • Record guest comments or complaints, referring guests to managers as necessary.
  • Greet and check-in guests, explaining relevant policies and answering questions about services
4

front desk associate

  • Customer service Greeting 
  • Check-ins 
  • check-outs
  • CleaningMaking sure towels, necks drapes, Stations, bathrooms, waiting area, back room for team members only were all clean and sanitary and looked clean.
5

front desk associate

  • Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings)
  •  Has knowledge about guest rooms, locations, amenities, features, check-in and check-out procedures, and all other services offered by the hotel
  • Banks out at the end of the shift by following the blind drop procedures strictly
  • Making room reservations, log guest requests and accurately maintain the status of each reservation
  • Maintains a high level of professional appearance, demeanor and ethics at all times