Front Desk Associate Resume Examples

front desk associate

  • Greet members/customers with enthusiasm.
  • Provide fast and easy check-in service for members.
  • Maintain gym equipment on floor.
  • Ability to give proper tour of gym facilities.
  • Negtotiating of potential membership contract.

front desk associate

  • Track attendance, participation, or performance data related to wellness events. 
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations. 
  • Receive payment and record receipts for services. 
  • File and maintain records. 
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals. 

front desk associate

  • Maintained a solid knowledge base of all spa products and services.
  • Operating multi-line phone system.
  • Record guest comments or complaints, referring guests to managers as necessary.
  • Greet and check-in guests, explaining relevant policies and answering questions about services

front desk associate

  • Customer service Greeting 
  • Check-ins 
  • check-outs
  • CleaningMaking sure towels, necks drapes, Stations, bathrooms, waiting area, back room for team members only were all clean and sanitary and looked clean.

front desk associate

  • Answer the phones according to the standards of proper etiquette and as fast as possible (no more than three rings)
  •  Has knowledge about guest rooms, locations, amenities, features, check-in and check-out procedures, and all other services offered by the hotel
  • Banks out at the end of the shift by following the blind drop procedures strictly
  • Making room reservations, log guest requests and accurately maintain the status of each reservation
  • Maintains a high level of professional appearance, demeanor and ethics at all times

front desk associate

  •  Assist customers by providing information and resolving their complaints.
  • Provide services to customers, such as account information.
  • Confer with customers by telephone or in person to provide information about memberships, products and services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Contact customers to respond to inquiries

front desk associate

  • Gave tours of the facility to potential customers.
  • Gave demonstrations of equipment.
  • Kept stations neat and clean during shift.
  • Assisted to customers’ inquiries and needs.
  • Operated phone calls and gave detailed information about the facility to potential customers.
  • Trained new employees to demonstrate tours of the facility.
  • Presented membership pricing and options to potential customers.

front desk associate

  • Check members into facility in a friendly manor
  •  Provide undivided and friendly customer service, Launder and fold towels
  • Make Smoothies for members 
  • Clean Facility as needed
  • Restock ingredients for smoothies 
  • Handle financial transactions, and count in/out cash drawer before and after shift.

front desk associate

  • Open/Close the Clinic 
  • Handled payment of clients after they have received their services.
  • Open/Close the registers
  • Made Appointment Reminder calls to all scheduled clients.
  • Handled complaints of clients about their accounts and relayed messages to the clinic managers if they needed to talk to them
  • Sold new clients memberships and discussed their new discounts.

front desk associate

  • Signed new members up and gave tours around the facility
  • Maintianed a professional and courteous disposition while working at the front desk
  • Closed out registers when working overnight shifts and maintaining proper accountability of all transactions
  • Provided information about facilities as well as the rules and regulations.