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1

field service engineer

  • Installed, configured and maintained microwave radios (Cambium, Ubiquiti, Radwin, WiMax radios) for wireless point-to-point and point-to-multi point deployment.
  • Provided second level support to both wireless (radio) and wire-line (fiber) customers to resolve service complaints within stipulated MTTR to achieve service level agreements.
  • Installed and configured optical network terminals (ONT) and other customer end devices such as routers (as access points or WiFi repeaters) for wire-line (fiber) customers.
  • Inspected equipment at base stations to investigate cause of outage (s), reduce maintenance-related downtime incidents and mitigate equipment failures.
  • Managed, tracked, prepared report and coordinated problem resolution and escalation processes.
  • Deployed 4G LTE network device: Improved service delivery, availability and reliability to about 85% to achieve customer retention through the installation and configuration of Huawei LTE CPE B2268S radio to replace existing wireless radio at 17 different locations in Lagos.
2

field service engineer

  • Install, adjust, maintain, repair, or provide technical support for Radiology Equipment
  • Keep documentation of service histories on all X-ray equipment in each Hospital
  • Evaluate the safety, efficiency, and effectiveness of all Radiology equipment
  • As Lead Field Engineer bridge between managements and other fes
  • Appraise my team 
3

field service engineer

  • Research, design, evaluate, install, operate, and maintain mechanical products, equipment, systems, and processes to meet requirements, applying knowledge of engineering principles.
  • Technical support for  Molecular & Tissue systems across country. 
  • Managing key customer’s for given responsibilities. Key customers Sharjah Blood bank with RBSS/6800 project, Dubai Blood bank with two lines of S201, Abu Dhabi Blood bank with two lines of S201,Al Ain Blood bank with S201,Medicilinc City Hospital with HE600, Cleave land Clinic AD with Symphony & Bench Mark Ultra, Special Stains, Tawam  Hospital with Bench Mark Ultra, SKSH RAK with Symphony ,Benchmark XT, Bench Mark Special Stains.
  • Provide fellow engineers guidance in handling difficult or complex problems or in resolving escalated complaints
4

field service engineer

  • Define the specification of the machines to customer 
  • site inspection or site prepration for installation prepress machines
  • trouble shooting the problems
  • preventative maintance
  • identify spareparts to supply the customers .
5

field service engineer

  • Facilitated interaction throughout work-order organizational recital respectively office workers and customers, 
  • EX-1900 Hydraulic Excavator assembly machinery. 
  • Organized short-term plans to address immediate issues while evaluating the root causes based on results. 
  • Preparation of fabrication datas of precast shell casette and flankwalls via Rhinoceros, Grasshopper3D and Tekla Structures.