- Listen to customer requests with books, clothing and other material and find solutions for them.
- Use Retail Pro-Cashier work
- Provide personal assistance for customers within the Distribution Center.
- Keep reports on inventory, sales, etc.
- Supervise the work of employees, administrative or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Led a team of Delivery Drivers, Merchandisers, and collaborated with Sales team to drive and grow the business.
- Provided customer service, exceeding expectations.
- Led efficient dispatching, aligning with customer needs and business.
- Led top safety performance of team.
- Set up routes for quick and efficient deliveries.
- Was in charge of warehouse staff to ensure orders were pulled correctly.
- Maintained inventory.
- Did payroll and vacations.
- Forklift Certified.
- Organised and planned the relocation of the warehouse to an offsite facility as part of contingency management for the company.