Desktop Support Resume Examples

desktop support

  • Do fault finding and troubleshooting user IT related issues
  • Identify, log and resolve technical problems with software applications or network systems 
  •  Coordinate with network services and information systems groups
  •  Ensure that work is carried out within agreed service levels and in accordance with department guidelines 
  • Onsite and remote desktop support

desktop support

  • Design and develop computer hardware and support peripherals, including central processing units (CPUs), support logic, microprocessors, custom integrated circuits, and printers, VOIP and disk drives.
  •  Configured Exchange clients on all desktops for enterprise mails and messaging using outlook.
  •  Troubleshoot network connectivity problems in daily operations (physical layer interfaces and cabling standards and managed hardware & software problems.
  •  Diagnose hardware and software problems, and replace defective components.