Department Supervisor Resume Examples

department supervisor

  • Develop ideas or plans for merchandise display.
  • Orchestrate merchandise placement and displays to accommodate seasonal holidays, weather, and customer demand to promote sales.
  • Assign tasks and provide feedback to advocate growth and knowledge in the workplace
  • Write and record orders for merchandise or enter orders into computers.Resolve customer complaints or answer customers’ questions regarding policies and procedures.

department supervisor

  • Supervised specialty departments and acted as open and closing manager.
  • Created visually appealing display window to capture the customers interests. 
  • Analyzed sales trends and ordered needed stock for three departments. 
  • Trained new hires and coached to store initiatives. Drove sales through product knowledge. 

department supervisor

  • Implement policies, procedures, and service standards in conjunction with senior management.
  • Provide associates with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Assist customers with questions regarding products across the store.
  • Train or instruct associates in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with associates to identify causes and issues and to work on resolving problems.
  • Prepare and issue work schedules, deadlines, and work lists for associates.
  • Consult with senior managers or other personnel to resolve problems in areas such as equipment performance, or work schedules.

department supervisor

  • Monitored the daily activities of multiple customer support teams.
  • Interviewed, hired and trained new quality customer service representatives.
  • Followed through on all critical inter-departmental escalations to increase customer retention rates.
  • Conducted annual employee assessments of direct reports based on performance.
  • Coach, develop and engage direct reports to ensure they can meet expectations and take action as appropriate when performance does not meet expectations.

department supervisor

  • Practice The Big 3: Customer Service, Store Appearance and Out of Stocks
  • Support fellow departments or be a back up to departments when their is a influx of customers by learning vital roles within The Home Depot.
  • Demonstrate or explain products, methods, or services to help  customers understand the products they’re purchasing  or using
  • Keep areas neat while working and return items to correct locations throughout the working day.

department supervisor

  • Manage on hand accuracy and shrink.
  • Manage daily cycle counts.
  • Delegate tasks to appropriate associates.
  • Coach teach and train staff.

department supervisor (w/keys)

  • Performs daily walk of department
  • Promotes store sales and profit goals
  • Conduct selling skills training, customer service and product knowledge training for all department associates.
  • Trains all associates on merchandising standards
  • Exhibit an ownership attitude by promoting partnerships with store management.
  • Deliver excellence in customer services, including decision making/problem solving skills for service recovery.
  • Conduct training for administrative procedures

department supervisor

  • Create worklists for engagement with associates in my departments. 
  • Complete time sensitive tasks with accuracy and attention to detail. 
  • Provide feedback and input to Assistant Manager on development of department initiatives and plans.
  • Provide input and assistance to Assistant Manager in motivating, evaluating, coaching and counseling associates.

department supervisor

  • Drive heavy lift machinery when necessary to unload or load.
  • Provide excellent customer service in order to make a positive shopping experience and increase customers return rate.
  • Gather department numbers (sales) and present them to the store manager on weekly meeting.
  • make sure merchandise locations are accurate and inventory numbers are correct, and order if needed.

department supervisor

  • Direct management of department product and programs.
  • Direct supervisor of multiple associates, maintaining hours and product availability.
  • Responsible for base line sales, and associate coverage/schedule to cover customer service needs.
  • Accommodating customers needs on day to day, individual case basis.