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6
customer service clerk
- Directly servicing the needs of the Buckeye residential customer on a first call resolution by phone or in the lobbies as assigned or providing a warm transfer to the correct area of the company whenever possible.
- being an expert in billing and general information for the residential customer and promoting the company’s products and services.
- solve all customer concerns that are correctly routed to Billing and General Information queue or in one of the company’s four lobbies on the first call with complete accuracy.
- Understanding of multiple computer operating systems i.e. Windows, iOS, Android
- Strong communication skills and ability to relate to customer needs
- Demonstrated leadership abilities
- Keyboard Skills
7
customer service clerk/pharmacy clerk
- Process transactions and returns
- Help customers send money via Western Union
- Count all tills
- Close down customer service office nightly
- Issue lottery tickets and money orders
- Send cashiers on break in and orderly and timely manner
- Promptly help cashiers/customers with any transaction issues
8
customer service clerk
- Answering questions about services and products
- Managing front end cashiers
- Organized times for breaks and meals for front end associates
- handling money for money orders and transfers
9
customer service clerk
- Provide excellent customer service while assisting customers with their needs
- Sell money transfers, lottery, and tobacco products
- Assist customers with returns as well as exchanges and items out of stock
- Manage workflow of the cashiers and baggers
- Run a cash register during busy times and assist cashiers with bagging groceries
10
customer service clerk
- Payroll management, personnel correspondences and administrative duties
- Provided continuous high quality support to the Executive Officer and Human Resource Manager
- Provided superior administrative support to the Executive Officer, including correspondence, legal documents, financial management, events/logistics coordination, communications and policy compliance and problem resolution
- Conducted and coordinated documents and errands compliance to Brunei Immigration and Labour Department
- Responded to customer needs through competent customer service and prompt problem-solving
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