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customer service clerk

  •  Directly servicing the needs of the Buckeye residential customer on a first call resolution by phone or in the lobbies as assigned or providing a warm transfer to the correct area of the company whenever possible. 
  •  being an expert in billing and general information for the residential customer and promoting the company’s products and services.
  •  solve all customer concerns that are correctly routed to Billing and General Information queue or in one of the company’s four lobbies on the first call with complete accuracy. 
  • Understanding of multiple computer operating systems i.e. Windows, iOS, Android 
  •  Strong communication skills and ability to relate to customer needs 
  •  Demonstrated leadership abilities 
  •  Keyboard Skills 

customer service clerk/pharmacy clerk

  • Process transactions and returns
  • Help customers send money via Western Union
  • Count all tills
  • Close down customer service office nightly
  • Issue lottery tickets and money orders
  • Send cashiers on break in and orderly and timely manner
  • Promptly help cashiers/customers with any transaction issues

customer service clerk

  • Answering questions about services and products
  • Managing front end cashiers
  • Organized times for breaks and meals for front end associates
  •  handling money for money orders and transfers

customer service clerk

  • Provide excellent customer service while assisting customers with their needs
  • Sell money transfers, lottery, and tobacco products
  • Assist customers with returns as well as exchanges and items out of stock
  • Manage workflow of the cashiers and baggers
  • Run a cash register during busy times and assist cashiers with bagging groceries

customer service clerk

  •  Payroll management, personnel correspondences and administrative duties
  • Provided continuous high quality support to the Executive Officer and Human Resource Manager
  • Provided superior administrative support to the Executive Officer, including correspondence, legal documents, financial management, events/logistics coordination, communications and policy compliance and problem resolution
  • Conducted and coordinated documents and errands compliance to Brunei Immigration and Labour Department
  • Responded to customer needs through competent customer service and prompt problem-solving