Customer Service Assistant Resume Examples

customer service assistant

  • Customers are provided correct information relating to their order status, pricing, deals/promotions and product availability.
  • Assist with the daily sales administration for the International Sales & Business Development Manager.
  • Ensure all export orders are processed in a timely manner and are managed through the MCP system – from order receipt to delivery to International customers
  • Manage the input & tracking of all International sales orders
  • Manage the input & tracking of New Zealand sales orders
  • Manage promotional orders and abnormal demand, communicating with the purchasing/warehouse teams to ensure DIFOT
  • Filing of orders and correspondence

customer service assistant

  • Demonstrating and explaining products, methods, or services to persuade customers to purchase products or use services.
  • Monitor automated systems for placing collect calls and intervene for callers needing assistance. 
  • Provide information and advice to customers and consumers about MCP products, both locally and internationally. 
  • Provide assistance to all repairs and warranties enquiries and manage claims in a timely and professional manner as per defined KPI’s.

customer service assistant

  • Arranging Services to Customer
  • Taking payment and issuing refunds
  • Handling inquiries
  • Tidying up at the end of shift
  • Answering customer enquiries or passing them on to the appropriate department.

customer service assistant

  • 4 months as bagger and 3 months as cashier.
  • Assist customers with grocery
  • Provide kind customer service
  • Comply with customer needs
  • Complete scanning and bagging of large orders in timely manner.

customer service assistant

  • Providing a high level of customer service in a fast paced working environment
  • Register and drive-thru sales
  • Extensive cleaning
  • Assembling and disassembling equipment
  • Filling stock and equipment

customer service assistant/cashier

  • Operating tills and monitoring money
  • Selling lotto, magazines, newspapers and gifts ware
  • Training other employees 
  • Simple post office jobs such as paying bills and scanning parcels 

customer service assistant

  •  Serving customers
  • POS use 
  • Training new staff. 
  • Ensure customer satisfaction by communicating positively in a professional manner

customer service assistant

  • Outstanding knowledge of restaurant health and safety practices Arranged and prepared food ingredients for line cooks on a daily basis. Maintained a clean and neat workspace at all times. Provided various forms of assistance to host as required.