Customer Service Assistant Resume Examples

customer service assistant

  • Demonstrate or explain products or services to persuade customers to purchase products or use services.
  • Remember store section layout and direct customers to the right department.
  • Frequently check shelves to ensure the shortage of products.
  • Inspect the expiry date of products and remove them when needed.
  • Overall , have good knowledge of the store‚Äôs policy on refunds and exchanges, so dealing with customers is efficient.

customer service assistant

  • Deliver excellent customer service
  • Deal with complaints 
  • Take orders via telephone and counter 
  • Operate till and telephone payments

customer service assistant

  • Discuss products offered and ensure customer satisfaction.
  • Provide customer additional information or explain services.
  • Inform of deals and promotions.
  • Open and maintain customer accounts by recording information.
  • Resolve complains via phone, email, mail, or social media.
  • Assist Vietnamese customers.

customer service assistant

  • Help customer make selections by building customer confidence, offering suggestions and opinions.
  • Close cash registers, performing tasks such as counting money, separating coupons and vouchers, balancing cash drawers, and making deposits.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and food safety practices.
  • Explain and enforce safety rules and regulations governing sports, recreational activities, and the use of exercise equipment.

customer service assistant

  • Worked in the airport terminal to get the best out of me in the field of customer service.
  • Worked under BL (Baggage Lost and Found) department 
  • Earned positive ratings from guests at the ramp for my kind and positive attitude towards them.
  • Turn around flights in the stipulated time in the view of achieving OTP.

customer service assistant

  • Customer Service – Greeting customers, communicating, assisting and suggesting products to purchase.
  • Cash management – accept cash payments and giving change to customers, processing E.F.T.P.O.S transactions and balancing the cash register at the end of the day.
  • Suggest products to customers
  • Perform cleaning duties such as sweeping, mopping, wiping down surfaces, to keep equipment and facilities sanitary.
  • Order items needed to replenish supplies. 
  • Create signs to advertise store products.
  • Set up, check and restock product displays.

customer service assistant

  • Organize and schedule customer orders to an appropriate department.
  • Ensure customer orders are met on time.
  • Interact with customers to know their requirements and needs.
  • Resolve conflicting and complex issues relating to customer services.

customer service assistant

  • Receive payment by cash or card
  • Delivered prompt service to prioritise customer needs
  • Answered customer questions about product availability
  • Assisted call-in customers with questions and orders
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service
  • Helped about 30 customers every hour by approaching conversations with positive attitude and helpfulness
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction

customer service assistant

  • Greeting Clients.
  • Negotiating sales through artists and closing deals with clients.
  • Answering telephone enquiries.
  • Cleaning and product organisation.

customer service assistant

  • Delivered prompt service to prioritize customer needs.
  • Capitalized on upsell opportunities by suggesting best-fit offerings from available company products and services.
  • Managed incoming calls each day with utmost professionalism and knowledgeable service.
  • Processed Bill payments, Government Requested Documents, Logistics, Travel Bookings(2GO Travel) and adjusted customer accounts to maintain current system data.
  • Performed data entry with Microsoft to record logistics notes, unposted payments, Sales and Government Requested Documents.