Crm Administrator Resume Examples

crm administrator

  • Carrying out Salesforce Administrative work such as creating custom objects and fields,creating workflows, reports & dashboards, Security settings, lists etc.
  • Customize the Salesforce platform to meet the company needs Provide L1 Support to Salesforce users and technicians to input right data and Technical support.
  •  Creating and modifying reports and dashboards.
  •  Create/Update email templates and configure Case Auto response Rules.
  •  Worked as the middle man between the technical team and business team so as to assist in the development of requirements needed for the business.
  •  Identifying gaps between the business needs and standard application functionality and Putting together Salesforce objects, fields, workflows, validation rules and profiles.
  •  Gather and analyze the requirements for whole sales on boarding process.

crm administrator

  • Creating user accounts and groups.
  • Organization of the correct operation of the system and data store