Corporate Travel Agent Resume Examples

corporate travel agent

  • Managed administrative functions such as billing, expense and commission tracking.
  • Reached out to airlines, hotels, rental car companies and other services to proactively resolve client needs.
  • Provided essential information and paperwork such as contracts, insurances, vouchers to travelers.
  • Set up flights, hotels and ground transportation for individuals and groups.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure travel arrangements.

corporate travel agent

  • Ensure that all business trips that employees take are planned out, and all bookings are made.
  • Arranging flights, insurance, and accommodation
  • Using a booking system to secure holidays 
  • Advising clients on travel arrangements, e.g. visas and passports
  • Sending out tickets to clients
  • Keeping clients up to date with any changes
  • Dealing with complaints or refunds (not one of the perks, but someone‚Äôs got to do it)

corporate travel agent

  • Customer Service Front Line
  • Deals with multiple booking request 
  • Handles cases that needs investigation such as website error, agent error claims, and complaints for all products.
  • Assist customers by providing information and confirming airline, car, hotel and train reservations.

corporate travel agent

  • Confer with customers by telephone or via email to provide information about airline, car, and hotel rates and availability.
  • Explain products or services and rates for each of the airlines offered.