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  • Helped customers with any dissatisfaction along with  complication using the services of Mercedes benz
  •  Acknowledged customers using a professional manner
  • Scheduled arrangements for returning customers.  
  • Greet persons with a welcoming smile as they enter and exit the establishment.


  •   Label, list, and scan all residential shipments and inventory from truck delivery; moving packages in to package storage room
  • Ensuring a clean, safe, and hazard free package room for all coworkers
  •   Provide helpful information to residents about residential amenities, questions, and service request
  •   Perform the process of distributing packages to residents, filling out service request form, calling tow trucks, providing taxis as well.
  •  Promote a friendly and warm greeting to residents and guest entering and exiting apartment.
  •  Perform Pest control inspections.


  • Great guests at the front desk and make suggestions for entertainment, dining and other engagements as appropriate.
  • Handle bag and luggage guests.
  • Prepare and display beverage and snack options for guest in the lobby.
  • Effectively provided quality customer service by greeting and checking in visitors and guests upon arrival in a semi-fast paced environment while keeping a pleasant composure. 


  • Monitor Surveillance camera, recording devices, entrances, and exits of site
  • Patrol site, report any suspicious activities  
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction. 
  • Assisted marketing department by building positive relationships with potential clienteles while performing clerical duties such as answering, routing, and forwarding phone inquires in a professional manner to ensure client satisfaction. 

concierge/ front desk assistant

  • Greet & assist guests waiting in the reception area.
  • Assist front desk during busy check ins & check out times.
  • Answer queries pertaining to hotel services, guest registration, travel directions or recommendations regarding shopping,dining & entertainment options in Melbourne.
  • Coordinate with the staff to cater to special needs of guests.
  • Transmit & recive messages, using hotel”s telephone swithboards.
  • Ensure that quality services are being maintained for the guest.
  • Assist other hotel staff in their chores if the need.