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1

clinical operations manager

  • Responsible for managing successful day-to-day clinical operations while providing a safe and relaxing holistic, healing environment. 
  • Oversee medical/behavioral health personnel and operations, including supervising all providers, ensuring quality of care, and developing and implementing all other administrative aspects.
  • Provide quality assurance of care for all patients, by offering compassionate patient screening and scheduling and maintaining medical records as per federal, state, and company policy; HIPAA Privacy Rule regulations and the PA Department of Health and Public Welfare.
  • Manage and submit all medical billing and coding, maintain all bookkeeping of medical and business financial records. 
  • Effectively collaborate and communicate with staff and providers. Develop external relationships with provider organizations, community programs, and regulatory entities. 
  • Identify and develop new services, and recruit, interview and hire personnel as needed. 
2

clinical operations manager

  • Manage the operations of five successful diagnostic cardiology clinics. 
  • Maintain Ohio Department of Health Radioactive Materials license. 
  • Maintain compliance with Joint Commission standards.
  • Maintain Intersocietal Accreditation for Echocardiography Labs (ICAEL)
  • Obtained the American College of Radiology Accreditation for Nuclear Cardiology service.
  • Member of the UCMC Radiation Safety Committee, which includes reviewing and approving Institutional Review Board Protocols involving Radioactive Materials.
  • Maintain positive relationships with internal and external customers, which includes physicians, patients and leadership within UC Health.
3

clinical operations manager

  • Identify needs to support referral and donor activity encompassing all staff involved from referral to recovery of organs for transplant, education and research
  • Oversight of referral and organ donor activity to ensure smooth process by eliminating obstacles and management of multiple complex situations
  • Identification of risk to Donor Network West and facilitating navigation of difficult hospital and family dynamics
  • Identification of gaps and work to eliminate process failures through initiatives
  • Support growth of staff through mentorship and education
4

clinical operations manager

  • Ad Hoc member of the West Chester Emergency  Management Committee.
  • Successfully increased patient volumes and revenue, while adhering  to the mission, vision, and values of UC Health