Claims Assistant Resume Examples

claims assistant

  • Open worker’s compensation claims and input all data provided by the policy holder.
  • Handle and processed all invoices to be paid.
  •  Answering emails, letters, and phone calls and handled filing, photocopying, and faxing 
  • Calculating claims amount, verified forms and details provided by policyholders, and processed payments 
  •  Providing assistance to policyholders for general claims processing and settlement 
  • File closed claims and coordinated the archiving of claim files.

claims assistant

  • Motor Vehicle ClaimsPrivate
  • Commercial & Fleet
  • Heavy Haulage 
  • Couriers
  • Small & Large Charter Vehicles 
  • Mobile Food Providers
  • Caravans

claims assistant

  • Processing all payments related to open auto claims 
  • USD conversion  
  • Assuring accuracy and efficiency threw out all payments issued 
  • Analyzing and recalculating invoices 
  • Reading threw notes and finding key information to authorize and support payment  
  • Contacting vendors to recover over payments 
  • Collecting outgoing mail and distributing incoming mail 

claims assistant

  • Served as first point of contact for claims related enquiries, complaints and emailed messages to relevant staff.
  • Reviewed claims for appropriate documentation and information prior to processing payments including current treatment plans, WorkCover certificates of capacity and denying payments for disputed claims.
  • Processed invoices, reimbursements and wage reimbursement schedules as per current guidelines and Workers Compensation legislation.
  • Issued stop payments, payments or adjustments and processed recovery and refund cheques.
  • Created new claims/incidents in Figtree by ensuring date of injury falls within policy periods.
  • Drafted and sent correspondence to relevant parties including privacy letters, liability letters, injury management plans and letters to medical providers requesting medical records.
  • Coordinated travel arrangements for injured workers, including booking airfare, hotel and transportation.

claims assistant

  • Interview or correspond with claimants, witnesses, physicians and other relevant parties to determine claim settlement, denial, or review.
  • Plant Machinery & Tractors
  • Training new employees ( Member of the Success Team for new employees ) 
  • Prepared monthly reports of finalising claims and claim payments. 

claims assistant

  • Served as first point of contact for claims related enquiries, complaints and emailed messages to relevant staff. 
  • Reviewed claims for appropriate documentation and information prior to processing payments including current treatment plans, WorkCover certificates of capacity and denying payments for disputed claims. 
  • Processed invoices, reimbursements and wage reimbursement schedules as per current guidelines and Workers Compensation legislation.   
  • Issued stop payments, payments or adjustments and processed recovery and refund cheques.  
  • Drafted and sent correspondence to relevant parties including privacy letters, liability letters, injury management plans and letters to medical providers requesting medical records. 
  • Prepared monthly reports of claims to be finalised and payments made on claims. 

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