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46
captain / lieutenant / sergeant / officer
- Served as the designee to the Chief of Police.
- Advised in the preparation of department’s budget.
- Managed agency purchasing.
- Supervised records staff.
- Managed evidence room.
- Led detective staff.
- Set and measure supervisory objectives for sergeants,first line supervisors
47
captain
- To assist in the monthly F & B promotions.
- To guide / train new service staff.
- To ensure daily cash and credit collections are in order.
- To ensure neatness and cleanliness of workstation including hygiene aspects.
- To attend to complaints, feedbacks and remedy situations.
- To ensure that all stocks are accounted for.
- To record daily sales report.
48
captain
- Ensure all hotel standards are met and exceeded
- Taking a positive problem-solving approach with issues and concerns along with colleagues and management team
- Maximize sales opportunities through suggestive selling and up-selling of food & beverage items
- Train new floor staff on guest service expectations, safety procedures and proper food handling
- Answering questions about menu selection and making recommendations when requested
- Scheduled reservations for guests both in person and over the phone
49
captain
- Able to anticipate any unexpected guest need and reacts promptly and tactfully.
- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.
- Serve food courses and beverages to guests.
- Set tables according to type of event and service standards.
50
captain
- Record transaction / orders in Point of Sales systems at the time of order.
- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.
- Check with guests to ensure satisfaction with each food course and beverages.
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