Use This Template 
Not in love with this template? Browse our full library of resume templates
Build your resume in 15 minutes
Use professional field-tested resume
templates that follow the exact resume rules employers look for.
Related Resumes & Cover Letters
56
call center agent
- Perform basic troubleshooting for cable television connection issues
- Provide general customer service duties
- Build a rapport with DirectTV customers
- Provide excellent customer service to customers by educating the appropriate use of products, correcting provisioning errors, account inquiries, and escalating problems to the next appropriate resource for resolution, when applicable
- Trained for U-Verse Internet and U-Verse television
57
call center agent
- Follow and support the local care service.
- Operates computer-based contact/database management program and accurately completes account /prospect records or profiles.
- Completes monthly inbound and outbound call activity goals and conversion quotas.
- Participate inbound/ outbound calling campaigns to maximize new customer capture.
- Effect an increase in patient retention.
- Works with clinical contacts to promote consumer-sampling programs and facilitation of patient /ET feedback.
- Reporting as needed or requested.
58
call center agent
- Cold calling customers and convincing them to pay their debts
- Being gently persistent with clients and persuasion
- Working to reach sets numbers
- Do customer follow ups
- Maintaining pleasant customer relations
59
call center agent
- Assist Mastec Technicians in updating and closing their daily appointments, Work Orders and activities
- Quickly and effectively resolve issues on technicians’ Work Orders
- Process necessary escalations to provide resolutions to technicians’ Work Order errors.
- Provides knowledge product support and advice regarding product application and problem resolution.
60
call center agent
- Answer members’ and providers’ questions on medical claims and benefits.
- Escalate calls as needed
- Reach out to and enroll prospective members in a Medicare Advantage Plan according to their needs.
- Schedule appointments for members
- Retain policies
- Document in and keep accounts updated
Suggested Reading:
Related Articles
4 Ways a Career Test Can Jump-Start Your Future (and Help Your Resume)
If you’re looking for a fresh path or a new passion, a career test could help you find it. You can take these tests online, in the comfort of your...
Avoid These 3 Resume Mistakes at All Costs
Your resume is your first impression for a prospective employer. The way you present yourself in that little document can make or break you – it can clinch you an...
Resume Design Tips and Tricks
Creating a resume that stands out from the rest doesn’t have to be rocket science. With just a few tips and tricks, you can make your professional resume a shining...