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business system analyst (co-op student)

  • Grant user access to the Business System GoldCare.
  • Provide user support by diagnosing network, device and system problems and implementing technical solutions.
  • Inspect completed work to validate that system maintenance meets standards and that aircraft are ready for operation.
  • Clean up over 600+ duplicate patients records in the system.
  • Create detailed guidance and documents in handling difficult or complex problems. 
  • Communicate with the system vendor to obtain technical services.
  • Consult with end-users about software system design and maintenance.

business system analyst

  • Reported to board executive for Money Market product and served as product owner.  Created requirement specifications, detailed storyboards for GUI design and system back end integration  for Money Market Team with 3rd Party Vendors. 
  • Lead integrator between Shoprite Money Market POS and Computicket ticketing system.  
  • Supported architect team to find solutions and set up criteria to evaluate vendors in RFP process.  
  • Ran workshops and information sessions on executive and technical integration level.  Assisted developers with trouble shooting issues.
  • Compiled QA requirements for dev teams and 3rd party vendors.

business system analyst

  • Provided consultation to clients on data analysis, data visualizations and design of dashboards.
  • Developed solutions for clients using Dundas BI public APIs.
  • Design InfoPath form.
  • Provide System Testing support.

business system analyst

  • Worked on implementing CRM for a leading client by drafting the company’s business ideas into technical and functional requirement documents. 
  • Played the role of a product owner and performed duties such as leading the daily scrums, testing, retrospectives and sprint reviews and facilitated work sessions between external product owners, vendor developers, and testers 
  • Individually lead the wireframing of the website from scratch and later on worked with the UI, UX team to put them into design keeping in mind the ease of Human-Computer Interaction. 
  • Took ownership of the analytics part of the software by designing various reports through the data points which had been identified. 
  • Ensured that the system was generating JSON files which can later own be digested into tools like Tableau
  • Kept a daily track of the JSON generation by checking the files in Microsoft azure and raised escalations to the responsible teams in terms of any discrepancies. 
  • Conducted root cause analysis in terms of any system downtime and working with the technical teams to resolve it. 

business system analyst

  • Obtain and document business requirements.
  • Assist with implementation of software solutions.
  • Review and edit requirements, business processes, and recommendations related to proposed solution.
  • Develop functional system design specifications for client engagement. 
  • Assist in enforcement of project deadlines and schedules.