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business process manager
- Work with business partners and team members to prioritize, define, develop, and deploy projects/programs
- Build business requirements, technical requirements, test plans, post-deployment testing
- Liaise with process stakeholders on an ongoing basis to ensure process adherence and controls
- Motivate the business process team to focus on the business results as well as end user objectives
- Identify the current stat of the process and ways the process can be improved
- Collaborate with cross systems teams to improve quality and relevance
- Delivered dozens of programs