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business process analyst

  • Billing OperationsResponsible for timely billing to clients in USA per contract and SOP
  • Coordinating in setting up invoice processing for a new client
  • Working closely with freight stations across the globe and making sure correct billing operations among among stations.
  • Addressing issues related to billing and coordinating with control towers/shipper/consignee/clients in regards to quotes, ad-hoc billing and fixes.
  • Reviewing shipment data and making sure data consistency in billing system starting from shipment creation till delivery receipt.
  • Preparing and publishing process related reports and statistics.
  • Identifying improvement opportunities in billing cycle and cash inflow.

senior business process analyst

  • Assigned to manage and perform the system methodologies in the systems such as; Distribution Systems (Focusing on Sales and Inventory Modules), Android Systems (Focusing on Sales and Inventory Modules), Annual Business Plan Systems (Revenue Budgeting), Sales Reporting systems and Financial Reporting systems (Focusing on Account Receivable Module). 
  • Involve in different interaction for defining business process from the different Business Process Owners. 
  • Being part of the system designing and mapping for the technical team based on defined Business Process. It includes creation of testing scenarios for the System Integrated Testing and Quality Assurance testing stage. 
  • Perform system integrated testing and Quality Assurance Testing based on the test scenarios provided. 
  • Assigned and Conducts User Training and maintain the user manual for the new or existing enhanced system version. 
  • Perform customer service upon deployment such as: 

business process analyst

  • Ensure suppliers are providing goods and services within budget and in an effective manner.
  • Defines and documents companies functions and processes.
  • Acts as a liaison between departmental end-users, technical analyst to ensure optimal operational performance.
  • Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems, ordering, receiving etc.
  • Tracks all of the products range and performance in stores and give the feedback to the concerned departments.
  • Identifies opportunities for improving business through information systems and assists in the preparation of proposal to develop new systems and/or operational changes.
  • Targets and reduce the out of stock in stores through an adequate action plan and standard process.

business process analyst

  • Involved in Vendor consignment process and Sub-contracting process between fields and vendors. 
  • Involved in various testing processes: Regression testing in Development system, Performance testing for the custom T-codes, Integration test scripts and execution, and acceptance testing. 
  • Involved in Debugging of the programs during the error handling while testing of the RICEF object. 
  • Involved in data maintenance for execution of RICEF object and other support activities like custom query writing for find the material document in past 24 months. 

business process analyst

  • Prepared, reviewed, documented and mapped of 15 standard operating manuals (SOM)
  • Represented the group at new products/services buy-in presentations/demos
  • Worked with other team member to reviewed Head office and branch Standard Operating Manuals
  • Performed Mystery shopping