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senior business management analyst

  • Supported a new business initiative on the US Card Platform across the Digital, Product Catalog, Collections and Collateral workstreams, as related to procedures, policy and transition planning
  • Built business architecture around scope, application, processes, authority to initiate change, configuration, testing and implementation to production
  • Evaluated and analyzed platforms for integration into the company’s operations, directly consulting with external clients
  • Assisted Business and Technical staff with effectively capturing processes, high-level and detailed requirements
  • Facilitated Q&A sessions between TD personnel and outside parties, keeping SharePoint project documents updated

business management analyst

  • Manage Financial Planning Direct’s book of business by providing data analysis, scorecard and reporting to upper management.  
  • Support all Financial Planning Direct transformation projects from initiation, partner engagement to delivery and implementation:Ready for tomorrow: FP Direct scorecard project
  • Business Transformation 2.0: Telephony project