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1
senior business management analyst
- Supported a new business initiative on the US Card Platform across the Digital, Product Catalog, Collections and Collateral workstreams, as related to procedures, policy and transition planning
- Built business architecture around scope, application, processes, authority to initiate change, configuration, testing and implementation to production
- Evaluated and analyzed platforms for integration into the company’s operations, directly consulting with external clients
- Assisted Business and Technical staff with effectively capturing processes, high-level and detailed requirements
- Facilitated Q&A sessions between TD personnel and outside parties, keeping SharePoint project documents updated
2
business management analyst
- Manage Financial Planning Direct’s book of business by providing data analysis, scorecard and reporting to upper management.
- Support all Financial Planning Direct transformation projects from initiation, partner engagement to delivery and implementation:Ready for tomorrow: FP Direct scorecard project
- Business Transformation 2.0: Telephony project
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