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1

box office manager

  • Create events, pricing, and packages for performances on the ticketing software for the organization.
  • Manage the operations of the day-to-day box office sales.
  • Manage the operations of the box office at performances and events.
  • Coordinate hired and volunteer workers for the box office and other event needs.
2

box office manager

  • Manage ticket office and event ticket sellers.
  • Schedule employees for each event.
  • Train ticket sellers in customer service techniques.
  • Manage the checkout and balance procedure for ticket sellers.
  • Hire ticket office personnel.
  • Handle concerns and complaints from customers.
3

box office manager

  • Hiring all contact box office staff
  • Creating and managing over 100 shows for sale in Theatre Manager
  • Selling tickets
  • Refunding tickets 
  • Daily management tasks
4

box office manager

  • Perform management activities such as budgeting, scheduling, planning, and marketing.Design complex graphics and animation, using independent judgm
  • Research production topics using the internet, video archives, and other informational sources.ent, creativity, and computer equipment.
  • Managed Cash flow for the business through the use of POS System, Credit Card Batching, Cash Depositing and Tips Handling.
  • In charge of guest relation ,Complaints and ,VIP services 
5

box office manager

  • Conducted ticket transactions online, by phone and in person
  • Conducted refunds, credits and distribution of Gift Certificates
  • Maintained patron database containing attendance history and notes of interest (celebratin of special occasions, preferred seating, visual/hearing/physical impairments, dietary restrictions…etc)
  • Coordinated with Kitchen & Front of House Staff per event regarding special requests/requirements based on profiles in customer database
  • Coordinated/Managed all large group attendance (performance buy outs for company parties as well as indivdual groups of 20 or more) and collecting deposits and remaining balances
  • Performed customer service responsibilities providing patrons with all necessary event information, event formats and content in person, over the phone or via email
  • Assisted in promoting upcoming events by advising patrons on upcoming calendar of events and helping them determine what might best appeal to them