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beauty manager

  • Greeted all guests in a warm and friendly manner to create a positive first impression of Beauty Parlor
  • Communicated effectively with management concerning important customer issues.Trained salon staff in traditional and innovative Makeup techniques and salon management.
  • Suggested treatments and styles to suit customers’ appearance and desired look.
  • Increased annual revenue by 10% for 10 consecutive years through effective customer service and inventory management.
  • Helped clients achieve desired looks for routine wear and special events by crafting ideal makeup strategies.

beauty manager

  • Plan or direct salon 
  • Establish salon budgets and financial goals.
  • Check salon equipment to ensure proper functioning.
  • Preform all listed treatments.

beauty manager

  • Interviewing and hiring of staff for Sephora inside JCP 
  • Training staff members on all aspects of customer service, sales, product knowledge and in-store services (ex: makeup application) 
  • Evaluating the performance of my team and providing frequent coaching to empower staff 
  • Assisting clients on the sales floor with purchases, questions and in-store services 
  • Supporting the execution of monthly animation (merchandising displays) 
  • Analyzing business performance and reporting performance to the store’s GM, AM and corporate leaders 
  • Promoting sign-ups of JCPenney’s credit card and Sephora’s Beauty Insider program