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1

senior application administrator

  • Provided System analysis, administration and support for enterprise care management application 
  • Maintained the configuration management environment and related documentation 
  • Coordinated with Users, Development and Management on the release of new application updates
  • Collaborated with Tier 1 helpdesk to assist with emergent technical issues and develop effective solutions
  • Provided subject matter expertise to internal groups to assist in enhancement projects
  • Created ad hoc reports
  • Creation and maintenance of Data Management and Assessment Development SharePoint sites
2

application administrator

  • Develop, test and coordinate release of clinical assessments