Account Specialist Resume Examples

account specialist

  • Establish good working relationships with key accounts’ decision-makers and anyone who has influence with respect to the handled categories.
  • Monitor sales data, out of stock, pricing, stock levels, share of market, quality of displays (account merchandising standards) and analyze this information and prepare reports to identify areas for improvement to be able to implement strategies in maximizing sales and product visibility.
  • Manage in store advertising, customized merchandising and promotional programs.
  • Conduct regular store visits to assess overall business in the area and monitor competitive activities such as brand launching, advertising and promotion campaigns, price surveys and to inform management about such activities
  • Ensure maintenance of accurate and updated database of all existing and potential accounts to assist identification of needs. Use this information for planning and implementation of programs.
  • Conduct periodic business reviews with the top management/decision-makers of assigned accounts
  • Prepare, propose and implement business-building plans for each account/ outlet 

account specialist

  • Perform a heavy volume of inbound and outbound phone duties, including contacting and transferring clients to appropriate parties
  • Use the internal proprietary software and technology of Rock Connections
  • Participate in regular training on products and clients of Rock Connections
  • Filter leads on behalf of Rock Connections clients

account specialist/retention sales

  • Win back disappointed customers through empathy and compassion. 
  • Consult charts to determine charges for services provided.
  • Promote products, services, and savings plans when appropriate.
  • Provide co-workers with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Analyze financial activities.
  • Ensure each customer is getting the best service provided. 

account specialist

  • Processing and evaluating the capacity of borrower.
  • Financial spreads of his/her financial statement, Determine the financial ratios whether the borrower is passed or not.
  • Identify the credit risk rating of the borrower.
  • Solicit new clients for portfolio build-up.
  • Preparing the loan documents and ensure the validation of all documents submitted.
  • Monitoring the monthly payment and account visitation if the borrower’s does not pay in due date.

account specialist/supervisor team lead

  • Scheduling and Man powering
  • Making Sure that all shifts are filled up and all agents are performing well
  • Coaching
  • Answering escalated concerns from the customers
  • Making sure quality services 

account specialist

  • Covered task for team member who are out, either approved or unapproved leaves
  • Covered for seasonal client task
  • Assisted on difficult cases before being escalated for supervisor for intervention
  • Acted as POC when team leader is out of the office
  • Coached team members on correct policies and procedures observed when covering for their cases/ task 

account specialist

  • Principal purpose of an account specialist is to sell and manage all outlets in his sales territory.
  • Sales Planning
  • Muti-brand selling
  • Sales Promotions
  • Credit Management
  • Managing Wholesalers
  • Building goodlwill and customer relations

senior account specialist

  • Handle calls from customers inquiring about technical, billing, or sales.
  • Perform payment investigations
  • Track vendor orders, and payments through the full lifecycle to ensure that they are processed in compliance with customer service levels.
  • Develops new accounts, maintains and grows existing accounts.

account specialist

  • Confer with potential customers regarding hardware and networking needs and advise customers on the most suitable purchase opportunities.
  • Calculate purchase subtotals, taxes, and service costs for submission to customers
  • Monitor customer preferences and experiences to determine focus of sales efforts.
  • Direct, coordinate, and review activities between sales and service departments.

account specialist

  • Taking Payment
  • Data entry and retrieval
  • balancing account and generating report
  • Monitoring Performance