Use This TemplateProfessional Summary
Who Am I?
- Business Administration Graduate with Three Years Experience in customer service.
- Shift Leader in several Departments.
- Highly motivated self-starter, capable of team and individual work
- Hard working individual, putting the job first.
- Excellent communication (verbal and written) and interpersonal skills; able to communicate effectively to management, users, developers and cross-functional team members.
Employment history
Worker, Reilly LLC. East Noechester, Florida
Apr. 2019 – Present
At Giant Eagle, I am trained in several departments, and I am a reliable worker and shift leader. Over my short time working at the company, I have received several exemplary marks for my hard work and effort, and have proven to be a very reliable asset to my managers.
The departments that I work in include,
- Bakery: Baking bread and sweets, along with making and decorating cakes for customers.
- Deli: Cutting lunch meats and cheeses for customers.
- Prepared Foods: Making fresh foods such as meatloaf and hoagies for customers to purchase. Along with fried chicken and rotisserie chickens.
- Meat/Seafood: Cutting meats for steaks and roast for customers along with providing hams, raw chicken, pork, veal, and assorted meat items. Seafood contains fresh cut fish and other miscellaneous seafood items.
- Receiving: Taking in the order from the warehouse, making sure the store is receiving the correct amount of items for the right price.
Customer-related tasks and management include:
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions, are taken.
- Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented acceptably.
Delivery Driver/Cook, Gutkowski-Yundt. Port Dougville, Wyoming
Aug. 2018 – Sep. 2018
Delivery Driver: After the order was finished, I would deliver the food to the customer's house or desired location, and then exchange money for the food order then return to the store.
Cook: When a customer placed the order, I would make the food that they ordered by following the ingredients list and then prepare to cut and box the order for pickup or delivery.
Other tasks include:
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Verify that prepared food meets requirements for quality and quantity.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Measure ingredients required for specific food items being prepared.
- Take food and drink orders and receive payment from customers.
- Pre-cook items such as bacon, to prepare them for later use.
- Prepare dough, following recipe.
Education
Northern Murazik, Zoniaborough, Hawaii
BBA, Business Administration, Present
Southern Nebraska College, Ardathbury, Colorado
High School Diploma, Feb. 2016
Skills
Customer Service
Skillful
Critical Thinking
Experienced
Decision Making
Skillful
Teamwork
Expert
Leadership
Experienced
Project Management
Skillful
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
I am currently a student in the Photography Technology and Business Administration programs at Catawba Valley Community College. From a young age I have always seemed to have a very creative eye towards photography. Through photography I think that I have gained more confidence with being able to communicate with new people. I want to take both of these degrees and apply them so that I can own my own photography business called McKalia Sain Photography.
Employment history
Oct. 2018 – Present
Lynchhaven, Ohio
Worker, Toy-Considine
Duties include: Answering phones, Serving food and snacks and drinks at games, Working events within the town and at the rec center, Working sports games, Handling money, Keeping the concession stand clean and in working order, Opening and closing the rec center, and providing a great experience for all involved.
Apr. 2017 – Jun. 2017
Halvorsonmouth, Hawaii
Store Leader, Conroy Group
Duties include: Serving ice cream, Keeping the store clean and in working order, Handling money, Opening and closing the store, and providing a great experience for all customers.
Education
Present
Associate of Applied Science: Photographic Technology
- Northern Schulist University - New Robbinport, Florida
Present
Associate of Applied Science: Business Administration
- The Georgia University - South Kathleen, South Dakota
Skills
Working well with all camera and lighting equipment
Skillful
Making editing adjustments to images
Skillful
Very organized and patient
Experienced
Working well with computers
Experienced
Can communicate well with people
Experienced
Working well with others
Experienced
Can do basic math in my head
Experienced
Awards
Professional Summary
I am a seasoned public servant with over 20 years of Customer Service. I have worked as a
Case Manager for over 10 years. Evaluating and reviewing financial eligibility for qualification in the Food Stamp/Cash/Medicaid programs. I have used the various programs to verify eligibility such as SAVE. I have completed face to face interviews for eligibility and have experience in handling difficult situations that arise in customer service. I also have spent more than 10 years at DCF's Call Center where I worked as a Customer Rep answering phone calls, to verify and answer questions about cases and problems, with the purpose of resolving them there at the time of the call. For 5 years I had privilege of being a Senior Worker in the Quality Control Program . This required training and evaluation of the Customer Call Center Representatives. I am adaptable as regards policy, learning new skills as regards to programs and am willing to adapt to all new situations with a positive attitude.
Case Manager for over 10 years. Evaluating and reviewing financial eligibility for qualification in the Food Stamp/Cash/Medicaid programs. I have used the various programs to verify eligibility such as SAVE. I have completed face to face interviews for eligibility and have experience in handling difficult situations that arise in customer service. I also have spent more than 10 years at DCF's Call Center where I worked as a Customer Rep answering phone calls, to verify and answer questions about cases and problems, with the purpose of resolving them there at the time of the call. For 5 years I had privilege of being a Senior Worker in the Quality Control Program . This required training and evaluation of the Customer Call Center Representatives. I am adaptable as regards policy, learning new skills as regards to programs and am willing to adapt to all new situations with a positive attitude.
Employment history
Senior Worker, Goldner-Heller. Port Cathleen, Nevada
Oct. 2004 – Jul. 2010
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Evalu
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
Office Manager, Streich-Huel. Dickensbury, Louisiana
Apr. 1982 – Nov. 1987
- Use computers for various applications, such as database management or word processing.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Education
North Schmitt University, Port Molliestad, West Virginia
Vocational Certificate for completions, Nov. 1968
Skills
Customer Service
Problem Resolving
Quality Control
Positive Attitude
Work Scheduling
Adaptability
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More Job Descriptions for worker Resumes
1
worker
- Follow established safety rules and regulations and maintain a safe and clean environment.
- Measure and mark cutting lines on materials, using a ruler, pencil, chalk, and marking gauge.
- Study specifications in blueprints, sketches, or building plans to prepare project layout and determine dimensions and materials required.
- Verify trueness of structure, using plumb bob and level.
- Select and order lumber or other required materials.
2
worker
- Operate production equipment
- Produce assigned products with verbal and written instructions.
- Complete equipment set-up procedures and preventative maintenance.
- Ensure all product produced and packaged meets/exceeds company quality standards
- Communicate daily with Supervisor to ensure optimum performance
- Performs other duties as needed and assigned
3
worker
- Organise and rearrange pallets containing drinks and seal them.
- Load and unload delivery trucks containing goods.
- Empty out cargo shipments containing the company’s goods into the warehouse.
- Preparing and completing warehouse orders for delivery or pickup according to schedule.
4
worker
- Conducted daily material inventory and equipment maintenance.
- Developed rapport with homeowners, material suppliers, and subcontractors.
- Delegated responsibilities to employees, seasonal staff, and subcontractors.
- Arbitrated conflict resolution between subcontractors on behalf of homeowners.
5
worker
- Working as team member in Reliance Fresh helped in me gaining a huge experience and knowledge related to retail market .
- My job was sorting, packaging and shelving the goods .
- Punctuality and dedication towards the work is my major strength .
- Help the customers in finding the product in the store .
- Time management by filling the shelves with products with in a minimum time .
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