Use This TemplateAndrew Smith
Professional Summary
Innovative, forward-thinking software professional with strong leadership and relationship-building skills in the areas of Information Technology consulting, Software /customer support, pre-sales engineering, and global business development. Expert in strategic and tactical planning, client relationship management (CRM).
Employment history
Software Support, Anderson, Mante and Bradtke. North Winifredshire, Nebraska
Nov. 2019 – Present
- Installing and configuring EVAM softwares-Streaming Analytics
- Designing Scenarios in EVAM Designer
- Hands on Dataiku-DSS Data Analysis./Creating Projects
- Resolving client request through Ticketing Software-JIRA Service Desk
- Handling client technical support
Working with customers/employees to identify Software problems and advising on the solution
- Logging and keeping records of customers request and issues.
Software Developer, Graham, O'Keefe and Willms. North Molliebury, Alaska
Dec. 2013 – Jul. 2014
- Prepared test plans and test cases based on client requirement
documents for POS.
●
Wrote clean, clear and well-tested code for different modules in POS
projects in grails and groovy
●
● Team member in developing POS on grails and groovy platform
● Designing new forms and Updating .
● Testing and Debugging
● Problem solving upon client request
●
Wrote clean, clear and well-tested code for different modules in POS
projects in grails and groovy
●
● Team member in developing POS on grails and groovy platform
● Designing new forms and Updating .
● Testing and Debugging
● Problem solving upon client request
PLC Programmer, Morar, Wyman and Gibson. West Stanford, Connecticut
Sep. 2012 – Oct. 2012
- Designing and improving PLC Software for control systems
● Assisting in the development of new business proposals
● Develop operation manuals
● Analyzing data and presenting findings in written reports
● Provide technical support and customer training
● Team member in the development team of automated Bread maker.
● Develop operation manuals
● Analyzing data and presenting findings in written reports
● Provide technical support and customer training
● Team member in the development team of automated Bread maker.
Education
Southern Bartell, Mylesland, Montana
Bachelor of Science, Electronics And Communication, Oct. 2012
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Skilled in Programmimg/Database languages Java,Sql,Postgresql,Html
Data analysis/Dataiku DSS
Scenario development in Evam Designer
JIRA Helpdesk
SAP,Tally ERP
Strong verbal communication
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More Job Descriptions for :
1
software support
- Installing and configuring EVAM softwares-Streaming Analytics
- Designing Scenarios in EVAM Designer
- Hands on Dataiku-DSS Data Analysis./Creating Projects
- Resolving client request through Ticketing Software-JIRA Service Desk
- Handling client technical support
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