Andrew Smith

Professional Summary

Innovative, forward-thinking software professional  with strong leadership and relationship-building skills in the areas of Information Technology consulting, Software /customer support, pre-sales engineering, and global business development.  Expert in strategic and tactical planning, client relationship management (CRM).

Employment history

Software Support, Anderson, Mante and Bradtke. North Winifredshire, Nebraska
Nov. 2019 – Present
  • Installing and configuring EVAM softwares-Streaming Analytics
  • Designing Scenarios in EVAM Designer
  • Hands on Dataiku-DSS Data Analysis./Creating Projects
  • Resolving client request through Ticketing Software-JIRA Service Desk
  • Handling client technical support
Working with customers/employees to identify Software problems and advising on the solution
  • Logging and keeping records of customers request and issues.
Software Developer, Graham, O'Keefe and Willms. North Molliebury, Alaska
Dec. 2013 – Jul. 2014
  • Prepared test plans and test cases based on client requirement
documents for POS.

Wrote clean, clear and well-tested code for different modules in POS
projects in grails and groovy

● Team member in developing POS on grails and groovy platform
● Designing new forms and Updating .
● Testing and Debugging
● Problem solving upon client request
PLC Programmer, Morar, Wyman and Gibson. West Stanford, Connecticut
Sep. 2012 – Oct. 2012
  • Designing and improving PLC Software for control systems
● Assisting in the development of new business proposals
● Develop operation manuals
● Analyzing data and presenting findings in written reports
● Provide technical support and customer training
● Team member in the development team of automated Bread maker.


Southern Bartell, Mylesland, Montana
Bachelor of Science, Electronics And Communication, Oct. 2012

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000


Skilled in Programmimg/Database languages Java,Sql,Postgresql,Html
Data analysis/Dataiku DSS
Scenario development in Evam Designer
JIRA Helpdesk
Strong verbal communication

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