Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

13+ years of experience in (3+ years of Project management and 10+ years of Software development experience).
  • Governance, Management, Integration, Optimization, Planning, Tracking & providing meaningful Insights and Software development
  • Building systems and processes that are future proof & scalable
  • Bringing continuous business improvements by implementing new ways of working
  • Good knowledge on Reporting & Business Intelligence
  • Building KPIs & succession plan for the team with Realistic timelines
  • Ensure, anything I do is perfect and take pride in the work I do & share it with others

Employment history

Program Manager, Yundt-Jacobson. Manuelberg, Maryland
Nov. 2016 – Present
Project and Domains: Barnes & Noble (Retail & Education) 

• Led a team of 13 members (Dev, QA & Infra). 
• Discuss all production support aspects with application development management. 
• Develop relations with business community and the out sourced service providers. 
• Arrange, assign, adjust and monitor shifts to have apt coverage. 
• Provide additional support to existing production support procedures. 
• Interact with infrastructure, release management, change management, QA and DBA teams. 
• Provide regular status reports to management on application status and other metrics. 
• Collaborate with management to improve and customize reports related to production support. 
• Prioritize issues raised and resolve it accordingly. 
• Coordinate escalation and resolution of major service issues. 
• Report promptly to management and business partners regarding critical outages until resolution. 
• Manage off-shore, outsourced vendor and execution of critical situations. 
• Allocate resources to resolve problems/incidents. 
• Analyzing, understanding and assigning the incoming incidents to team on daily basis. 
• Preparing daily plan for team to work on 
• Over sighting the regular and adhoc support activities and tracking them to successful closure on time 
• Identify the scope of improvements in manual activities and automating such tasks. Also suggest any correction of data to upstream system which reduces the effort of team by reducing the inflow of incidents 
• Grooming the team members to be cross functional and self sufficient as a team. 
• Identifying the trend of issues and provide the permanent fix. 
• Planning and execution of Rush period, which is the critical period for client when the schools open for semester. This is the period where client will be making huge sales and revenue, which in turn cause the incoming of high number of incidents to be addressed. 
• Work in Production support is very dynamic, which includes 
·         Adhoc requests by clients, which are critical to be delivered/resolved on the same day 
·         Production issues (of various criticalities) due to any data issues/code issue/process misses. 
·         Monitoring the health of jobs. Identifying and troubleshooting the failures 
·         Handling of P0/P1 issues, till successful closure. 
•Innovation— Process reengineering (to improvise the business by automations & enhancing the quality). 
•Analytics— proactively research customer needs and provide recommendations to new solutions with realistic timelines, based on the Google Analytics and IBM's Coremetrics. 
•Reporting—Periodic updates, metrics, dashboards and utilization/ productivity 
Organizing fun activities. 
Scrum Master, Keebler, Blanda and Johnson. South Stephane, Alaska
Oct. 2016 – Mar. 2017
Project and Domains: VF Corporation (Retail) 
  • Led the team of 12 members (Dev, QA).
  • Organizing and facilitating scrum ceremonies such as backlog grooming, sprint planning, daily stand-ups, demos and retrospectives across closely coupled but geographically distributed engineering teams.
  • Identify and take charge in removing internal and external impediments so that the team can deliver continuously.
  • Proactively identify and resolve dependencies on external teams. Escalate as necessary.
  • Facilitate intra and inter-team coordination; resolve conflicts via various modes of communication such as meetings, emails and persistent chat.
  • Assist Product Owner with planning and grooming activities. Maintain integrity, hygiene, and accuracy of the Product Backlog.
  • Track and frequently report on velocity and capacity metrics to the management.
  • Manage and keep on track multiple projects simultaneously.
  • Encourage, train and reinforce team members on agile practices, culture and norms.
  • Leverage JIRA, Confluence, Microsoft teams to carry out day to day activities.
  • Shares Agile knowledge and different practices across teams to maximize the scrum team´s performance and effectiveness.
  • Coaches individuals and scrum teams in iteration methods, to be collaborative and customer focused, and to create a transparent environment that facilitates an Agile response to challenges

Tools worked on: 
1.      Management - JIRA, Atlassian Confluence, MS Office 
2.      Insight & Analytics - Excel and PowerPoint 
Reporting & System Business Intelligence – IBM DB2 


South Pollich College, South Charisse, Washington
Bachelors of Engineering, Electronics & Communication, Oct. 2005
Eastern Rodriguez, Port Armandmouth, New York
Higher Secondary (P.U.C), PCMB, Nov. 2001


Problem Management
Scrum Master
Project Management

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

  • Certified Scrum Master(CSM) with over 8.5 years of IT industry experience of which 5+ years of experience as a Scrum Master, Program Management, Release Management with diverse organizations.
  • Expert in Agile project management methodologies including Scrum, Kanban, Lean and good exposure to SAFe.
  • Deft in facilitating daily Scrum activities comprising Stand-Ups, updates to burn-down spreadsheets and charts, backlog reviews, as well as spontaneous meetings as required to mitigate the impediments.
  • Have extensive hands-on experience in Administrating JIRA and Azure DevOps with Continuous Development, Deployment, Testing, Integration and monitoring knowledge.
  • Deft in Digital Marketing & Operations with good domain knowledge in CRM and have demonstrated history of working in e-learning, banking, e-commerce and legal industry.
  • Expertise in Salesforce, HubSpot, JIRA and Azure DevOps.
  • Have extensive experience working for large scale applications, databases, Managed Upgrade and migration projects
  • Very strong communication, Customer interaction and management skills. Ability to resolve customer issues very quickly and accurately and earned good reputation with customers and business stakeholders.
  • Managed multiple multi-million dollar programs aligning business goals with technology solutions to drive process improvements by following Agile principles and practices. 

Technical Skills

Database - MongoDB
Visual Studio MS Visio, MS Excel, Balsamiq/Pencil (for mock-ups creation), MS PowerPoint
Agile Planning & Portfolio Management
Jira Administrator
Languages: JavaScript, XML, HTML, CSS, and SQL
Conflict resolution & Estimation
Web Technology - REST Web APIs/services, JSON, AngularJS, ReactJS and NodeJS
Marketing Automation & CRM (Salesforce & HubSpot)
Operating Systems: WINDOWS and Mac OS X
Tools and Utilities: JIRA, Confluence, Microsoft Azure, Basic SQL Server

Employment history

Scrum Master/Agile Coach, Huel LLC. Reichelhaven, Kansas
Sep. 2017 – Present
  • Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings
  • Attended PI planning workshops and facilitated system demo, inspect and adapt workshops for future PIs and Release Management meetings.
  • Helped the Product Owner/product Management in maintaining, refining and prioritizing the product backlog.
  • Worked closely with the Release Train Engineer for the ART in coordinating dependencies between various scrum teams
  • Assisted the team in deciding the sprint backlog for every sprint.
  • Encouraged the team to write and split user stories, breakdown Epics to estimate better.
  • Used Built in Wiki and Custom dashboards to report on build/release and agile metrics.
  • Confluence was used to maintain project documents such as project plans, project scope, and status reports and to assign tasks.
  • Managed financials, budgets, invoicing and forecasting in terms of resources and costs for financial year.
  • Tracked team progress by creating sprint burndown charts and Release burndown & velocity charts.
  • Worked on SAFe framework with other scrum teams, attended Scrum of Scrums to coordinate dependencies across various other scrum teams in Agile Release train, worked with Release Train Engineer, System Architects and system Team for Infrastructure requirements and to support integration testing,  
  • Mitigated impediments during the sprint in terms of issues and risks
  • Tracked and communicated team velocity and sprint/release progress and another metrics
  • Training and mentoring the team on enforcing agile operations and scrum principles. 
Scrum Master/Program Manager, Roob, Kunze and Wiegand. East Ericburgh, Pennsylvania
Nov. 2015 – Apr. 2016
  • Helped the Product Owner in grooming and prioritizing the product backlog.
  • Facilitated Sprint Planning meetings, Daily scrum, sprint review, product backlog refinement meetings and sprint retrospective meetings
  • Helped the team to write and split User stories, breakdown Epics and estimate user stories
  • Used JIRA to maintain product backlog and sprint backlog and to create and track user stories, Sprint planning, tracking and managing sprints, created status reports and burn down charts.
  • Facilitated regular meetings with offshore team to understand progress, challenges and remove blockers for the scrum team. Provide agile guidance and direction to offshore and onsite scrum teams.
  • Communicated with resource managers, developers, product managers and technical support specialists on product issues
  • Participated in developing and maintaining team standards, tools, and best practices
  • Created and published weekly status reports and weekly dashboards
  • Ensured timely review, approval and sign-off the deliverable.
  • Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies. 
Business Analyst, Oberbrunner Group. East Maynardburgh, New Jersey
May. 2015 – Jul. 2015
  • Worked as Business Analyst for agile projects and waterfall projects which involves translating the functional requirements specific to customer into design
  • Prepared Business requirement document and Functional specification and design wireframes for the internal application which needs to be developed within Organization.
  • Involved in different phase of Project life cycle. Acting as SPOC for different internal initiative across various domain and technology
  • Proactively support account managers in creating and tailoring demos by creating mock ups.
  • Understand client requirements and appropriately map them to existing products workflows else to be able to bridge the gaps by making suitable customizations wherever possible.
  • Co ordinate with the System integration testing, Performance Testing and the User Acceptance testing teams.
  • Creating user stories and estimation. 
Technical Support Lead, Frami-Kertzmann. Raynorburgh, New York
Oct. 2012 – Jul. 2013
  • Responsible for alert response and incident resolution within a specified SLA.
  • Co-ordinate the Technical population in the Commercial Unit and across crop teams, ensuring the effective and efficient use of internal technical resources
  • Ensuring the technical integrity of the key offers and solutions driving growth.
  • Maintains current knowledge of technological trends and news relevant to hardware, software, training, and processes of the Desktop Operations team
  • Manage customer expectations through the resolution of support services and requests ensuring high quality communication, providing 1st and 2nd level technical support to internal and external customers 


East Hirthe Academy, Port Christian, Maine
Bachelor of Engineering, Instrumentaion Technology, Apr. 2009

Active Projects


Andrew Smith

287 Custer Street, Hopewell, PA 00000
(000) 000-0000

Professional Summary

Innovative, analytical, forward thinking Certified Project Manager and Certified Scrum Master having more than 10+ years of IT experience with multifaceted roles involving Scrum Master, Project Management, Business Analyst, Quality Analyst. Skilled in the areas of both traditional waterfall project development and as Scrum Master in Agile Environment of various Engineering software development.

Employment history

Scrum Master, Kuhn Group. Leoville, Montana
May. 2019 – Present
Enthusiastic entry-level Scrum Master. Has worked in Traditional projects as Project Manager for 2 years. Got my self involved in Agile Environment and moved to Project teams following Scrum. So far Worked on two Scrum teams. Proven history of successful working with cross-functional teams both in Agile environment and Traditional Waterfall projects. As Scrum Master the  duties mainly involve are:

  • Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers.
  • Guiding the team on how to get the most of out self-organisation.
  • Guiding the team on self-organising to fill in the intentional gaps left in the Agile/Scrum frameworks.
  • Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.
  • Facilitating discussion, decision making, and conflict resolution.
  • Assisting with internal and external communication, improving transparency, and radiating information.
  • Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
  • Providing all support to the team using a servant leadership style whenever possible, and leading by example.
Business Analyst, Gleichner and Sons. Port Kevafort, Missouri
Aug. 2012 – Nov. 2012
Working for the Joint venture company of American Bureau of Shipping and Llyod`s Register CSRS LLC as Lead Business Analyst for the Finite Element Rule Based Ship Design Software for Commercial Bulk Carriers and Oil Tankers. Working mainly with the Subject Matter Experts, Business Users and Development team to aid the smooth development. The main duties involve are:

  • Documents business and functional requirements for the business partner and translates business requirements into functional specifications for the information technology organization and manages changes to such specifications.
  • Serves as a liaison between the business partner and the information technology organization in order to provide technical solutions to meet user needs.
  • Analyzes business partner's operations to understand their strengths and weaknesses to determine opportunities to automate processes and functions.
  • Serves as a liaison between the business community and the information technology organization in order to provide technical solutions to meet user and business needs.
  • Serves as an integral participant in the business process redesign and documentation as needed for new technology.
  • Writes test plans and conducts a variety of test cases to confirm the outcomes of the requirement changes meet the expectations of the business partners and clients.
  • Educates the information technology organization on the direction of the business.
  • Provides training to the business partners and clients on changes to the technology.
  • Performs other related duties as assigned.
  • Some client facing as well work through things with the client
  • Possesses a general understanding of technological trends and uses this knowledge to bring solutions to business units supported to enhance the enterprise's competitive edge.
  • Supports several moderately complex business processes. Works with business partners within one or more business functions to align technology solutions with business strategies.
  • Demonstrates an informed knowledge of a business area to resolve problems on an ongoing business.
  • Works on multiple projects as a project team member, and occasionally as a project team leader.
  • May coach more junior staff.
  • To analyze the technical documents like Harmonized Rules for Tankers and Bulkers
  • To participate in any technical discussions with business owners
  • To prepare benchmark data for results accuracy and rules verification using MS EXCEL with VBA
  • To create the functional requirements artifacts and liaise with clients for sign off
  • Giving key supports in UAT activities 
  • Creating the user manual for the application using Author-IT application
  • Creating the release notes
  • Participate in the smoke testing before releasing the application to the production
  • To maintain any defects, enhancements or change requests from various users using the Software planner.
  • To do RCA of any problems faced during any stage of SDLC 
  • To liaise with developers during implementation, unit testing and system testing
  • To communicate with offshore development team and acts as a bridge for the requirements transfer 
  • Giving knowledge transfer and training to offshore team as well as any onsite team member.
  • Giving onsite support in Testing and reviewing the deliverable from offshore
  • Follow up with the client on commercial aspects for billing and time sheet approval 
Lead Design Engineer, Yost, Kreiger and Prosacco. Bashirianbury, Wyoming
Dec. 2006 – Jan. 2008
  • As a lead design engineer worked in various projects involving the Engineering Design of the Ship Structures using the various CAD tools includes Aveva/Tribon, Nupas, Ship Constructor and Autocad. The main job duties involve are:
  • To calculate hull structure scantling of various ship structural regions like Engine Room and Aft region using various class rules like IRS, BV, GL etc.
  • Structural Design verification using NAPA and PCHSCP 5.41.  
  • 3D Modeling of the various Ship Structures using the CAD/CAM tools like TRIBON/AVEVA, Ship Constructor and NUPAS
  • Providing the production support to the ship yards.
  • Preparation and checking of structural class drawings using TRIBON Hull and AutoCAD 2008.
  • Preparation and verification of the drawings, models and production drawings for various Hull outfitting, machinery room outfitting etc.


Northern Legros University, Eldridgestad, Massachusetts
Diploma in Naval Architecture, Naval Architech, Jul. 2007
West Sauer, Port Tilda, Washington
Bachelor of Engineering, Mechanical, Apr. 2005


Project Management
Robotic Process Automation
VBA Excel Programming
C# Programming
FORTRAN Programming
QTP Test Automation
Quality Assurance and Quality Control
Business Analyst
Scrum Master

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In theory, putting together an ideal Scrum master resume is simple. You just need to demonstrate a mastery of Scrum principles and show experience putting them in practice. However, as a Scrum master, you’re well familiar with all the problems that arise when theory meets practice and crafting your resume is no different.

You need your resume to show that you can effectively implement Scrim principles and use them to get great results for the product owner. This guide will take you through all of the tricks and principles you need to follow to do just that.

What this guide will teach you

  • How to take inspiration from Scrum master resume examples
  • What makes a Scrum master resume stand out
  • How to write for ATS and recruiters alike
  • The formatting rules you need to follow
  • How to include education, training, and certifications for maximum impact
  • The best skills to include and how to list them
  • How to highlight your achievements
  • Why starting with an objective or summary is ideal
  • What to do if you have little or no Scrum master experience
  • Why a resume builder is a critical tool for success

There’s a lot to get to, so let’s get started.

Scrum master resume examples

You might describe yourself as a kind of product manager to your grandparents but you know that being a Scrum master is really its own thing. That’s why you should start the resume creation process by taking inspiration from resumes crafted just for Scrum masters like yourself.

Before you think “I know what a resume looks like” and move on to the other sections, stop and take a look at these examples. Try listing what you like and don’t like about each, what stands out to you. Imagine yourself as a recruiter or product owner, what would you think of each of these resumes? We’re going to talk about the power of putting yourself in those shoes throughout this guide, so start here and you’ll be ready for what comes next.


How to write a Scrum master resume that will get you noticed

As someone applying for a Scrum master position, you’re asking for a lot of responsibility. That’s why your resume needs to inspire confidence in you and your abilities. Doing that means showing instead of telling (if that sounds strange for a written document, don’t worry it will make sense). Including examples and specifics about your approach and the results you’ve gotten will be key.

But before you begin writing, you need to understand the two primary audiences your resume needs to resonate with.

The most important thing most Scrum master applicants don’t do on their resume

Three simple letters lead to as many as 75% of otherwise qualified resumes never seeing the light of day (or the screen of a recruiter): ATS. Applicant Tracking Systems are algorithms which use artificial intelligence to scan large numbers of resumes and sort them into “review further” and “discard” piles. These systems are increasingly popular because of the time they save for HR teams, however as the 75% figure cited above indicates, they have their problems.

Although there are dozens of ATS companies out there each with a slightly different system, they all share some limitations that you as a job applicant need to be familiar with. The good news is that by following these tips you can be confident your resume won’t be part of that 75%, giving you a substantial advantage when applying at companies which use ATS (which is most of them)

  1. Make sure the resume you submit is the right file type. This one is easy. ATS are generally designed to read .doc, .docx, and .pdf files. So by submitting your resume in one of these 3 file types, yours won’t be rejected out of hand like your friend who thought it would be cool to send their resume as a movie or an image file.
  2. Use a resume builder to ensure the data in that file is easily readable by ATS. Although ATS are set up to read the file types we mentioned, they can still easily get confused by the way that data is structured within the file. Images, charts, columns, etc. can all potentially cause problems. The best way to ensure this doesn’t happen is to create your resume using a builder specifically designed to create ATS-friendly files.
  3. Think like an ATS algorithm and use keywords cleverly. If you’re familiar with how keywords are used in SEO, then this should make sense to you. ATS algorithms scan your resume trying to understand your skills and experience similar to the way Google’s algorithms scan a website to understand its content. What you need to do is make this process easy. That requires first understanding what the ATS is looking for by studying the job ad. Then, you need to take the requirements in the job ad and get those keywords into your resume as closely as possible to how they’re originally written (and without lying, because lying on your resume is never a good idea).

By following these 3 steps, your resume will be more prepared for ATS than the vast majority of other Scrum masters out there, giving you a substantial heads up.

How to get in the head of a recruiter or product owner

Whether or not the place you’re applying to uses ATS, your resume will still need to impress a human. For larger companies, this will be a recruiter, hiring manager, or someone else in HR. For a smaller company or freelance gig, this will probably be the product owner themselves. Either way, your resume needs to be laser-focused on them and their needs.

Look back at the job ad and ask yourself what this company or team needs from a Scrum master. You’re being hired to do more than simply fulfill a role, you’ll be helping them achieve larger aims. Understanding those aims and representing them in your resume will help you stand out from the competition.

For example, if a company is looking to hire you because they want to try Scrum, you should demonstrate your knowledge of the system so you can help them through the implementation. On the other hand, if the company needs a Scrum master because their product development process is a mess, you can emphasize examples when you’ve stepped in and improved processes.

The bigger idea is that your resume should communicate that you will solve their problem(s). If you can convince a recruiter or product owner of that, they’ll be falling over themselves to hire you.

How to format a Scrum master resume

Formatting is really about information hierarchy. The way you structure the sections on your resume tells the person reading it what’s important. That’s why resume formatting is so critical, by controlling what information gets across in what order, you can make the content of your resume more effective.

For example, a recruiter might notice a gap in your work history and wonder what happened. That uncertainty will impact how they read the rest of the information. But, if you get ahead of them and explain the gap in a resume summary (more on those later), then you’ll avoid that problem.

The bigger principle is to put the most important information towards the top. This means you’ll want to put your work experience in reverse chronological order, meaning your most recent experience is listed first. But it also gets to the question of what is important and the ever popular “how long should my resume be?” The best rule of thumb in this case is to only include information or a section if you're confident it’s improving your resume. Nobody wants to hire a Scrum master who seems more focused on overwhelming the reader with pages of unnecessary information rather than providing a lean and focused resume.

Which sections should you include in your resume?

Using the principles we just mentioned to guide you, choose from these sections with an eye on including only the ones which best show you off as a Scrum master.

  • Resume objective or summary
  • Work experience
  • Certifications
  • Achievements
  • Projects
  • Education
  • Hard skills
  • Soft Skills

How to list your education, additional training, and certifications

Education is a tricky question for a Scrum master resume. You’re not going to have a BA in Scrum, so when should you include it and what should you mention? Put simply, if your education isn’t relevant then don’t include it. The space taken up by listing an irrelevant degree would be better used listing more important information.

Where you will want to spend more time and focus is on additional training and certifications related to your Scrum work.

But if you do feel the need to include your education, here are some examples to illustrate how to do that.

BA in Linguistics

University of Wisconsin Madison


-Member of Linguistics Honor Society

-Varsity Rugby 2000-2002

-3.9 GPA

This example makes most of the mistakes you’ll potentially run into, so let’s explain each one. The first is really including this education at all. The chances that someone hiring you as a Scrum master care that you obtained a degree 15+ years ago are slim to none. Including this information makes you look old-fashioned. Then, this example has included many irrelevant details, wasting yet more valuable resume space (and the time of the person reading it).

BA in Management

University of Pennsylvania


-Wrote thesis on agile management in German auto manufacturing

This education example demonstrates what should be included. First, the degree is relevant to your work as a Scrum master. Second, the degree is much more recent. And third, the only additional detail added is one directly connected to Scum (and something which could serve as a nice topic of conversation in an interview).

Scrum master certifications to consider obtaining and including

How to list your skills on a Scrum master resume

As someone applying for a Scrum master role, your skills can seem less important because the core skill you’re demonstrating is the ability to function as a Scrum master. While there is some truth to that, the reality is that without listing skills you’ll have little chance of making it past ATS.

The best approach for choosing which skills to list and how to include them is to begin with the job ad. Just like we mentioned in the ATS section, you should study the description carefully and list all of the skills you believe it calls for. Now your mission is to get as many of those skills on your resume as possible.

However, while that technique will do well for ATS, a simple list of skills won’t have much of an impact on a person reading your resume. Let’s face it, simply stating that you’re good at agile planning doesn’t say much. If you want your skills to have a greater impact, you need to give concrete examples. Let’s see this in action with some examples.

Meeting facilitation

While there’s nothing inherently wrong with simply listing a skill like this, you can do better.

Meeting facilitation

-Ran monthly product development unconferences in Boston from March 2018 to June 2019

Here, simply by listing some specific experience a reader can feel far more confident in this skill. Instead of reading your skills and thinking “that sounds nice but now I need to figure out a way to determine whether they actually have that skill” a reader feels they can move on without worrying more. By making their job easier in this way, you make yourself a more enticing candidate.

The best hard skills to include

  • Anything more technical related to the specific projects you’ll work on
  • Burndown charts
  • Agile coaching
  • Scrum management
  • PM tools
  • Gathering requirements
  • Managing backlogs
  • Documentation

The best soft skills to include

  • Written and verbal communication
  • Organization
  • Time management
  • Collaboration
  • Empathy
  • Meeting facilitation
  • Team building
  • Conflict resolution
  • Adaptability
  • Attention to detail

How to highlight your most important achievements

Whether you’re listing examples under your skills, in your work history, or in a separate achievements section, listing your achievements the right way is one of the most effective ways to improve your resume. This is where you need to show that beyond simply muddling through and doing the bare minimum, you have an impact on the projects you get involved with.

This is particularly important for Scrum masters because your role will be very active and the quality of your work will have far ranging impacts on your team and what they produce. By showing specific impacts from your achievements, you’ll be demonstrating that you’ve got attention to detail and can get results. Now let’s look at some examples to see this in action.

Project Manager

Imperia Technologies

2014-2019, Omaha, NE

-Responsible for managing software projects

-Implemented Scrum methodology

The takeaway from this example is that this person “managed some stuff and did some Scum.” Joking aside, this description hardly inspires confidence or makes the candidate sound proactive. In 5 years at this company, if all they have to mention are these two points, there’s no reason to think they’ll be an effective Scrum master.

Project Manager and Scrum Master

Imperia Technologies

2014-2019, Omaha, NE

-Managed 40+ person software development teams creating web apps and enterprise software

-Obtained a PSM certification before implementing Scrum practices

-Reduced average project length by 18% and cost by 12% after 2 years of Scrum implementation

Reworking that example to focus more on concrete achievements makes it sound like it’s describing a completely different person. It tells a story about managing large teams, seeing the need to change work practices, studying Scrum as a solution, and then successfully implementing it with great results. The reader can clearly see how this candidate went through these steps and therefore how they work as an employee.

Why your resume should begin with an objective or summary

We mentioned earlier in this guide how critical it is to control the flow of information in your resume. The best and more flexible way to do this is with an objective or summary. In one or a few sentences, you can start by giving a summary of why you’re the best candidate for a Scrum master role.

This is also a good place to get ahead of potential questions which might arise from reading your resume like “why did you change careers?” or “why is there a gap in your work history?” When you frame the information on your resume effectively, you make all of the information in it more impactful, which is why objectives and summaries are so important.

The difference between them is largely one of length. An objective should only be about one sentence and should focus on simply explaining who you are and what you aim to achieve. A summary can be a few sentences long but should still be concise. Here you have more space to convey information which doesn’t fit easily into other resume sections.

How to write a resume objective

Your goal here is to pack as much valuable information into a few easy to understand words. 

I’m an experienced and certified Scrum Master looking to use my abilities to improve development practices at your company.

There are a few mistakes to point out with this example. It’s written in the first person (your entire resume should be in the third person), it’s light on details (how experienced are you, what kind of certification do you have, how do you plan on improving practices?) and clearly shows that this resume was not written for a specific role by not mentioning the company. In other words, instead of creating a strong first impression, it leaves the person reading it with more questions than answers.

Now let’s see that same objective rewritten with those mistakes all addressed.

A-CSM Certified Scrum Master with 6 years experience looking to implement Scrum to address cost overruns and development delays at Jackson Systems.

Here you know right from the start how much experience they have, and what their main goals will be in this specific role. This creates a feeling of “I’m here to help solve your problem” instead of “hire me because I’m good at Scrum.” Ultimately, companies want to hire the former and you need to communicate that from the beginning.

How to write a resume summary

A good resume summary should follow all of the rules we just explained in the objective example. 

Despite having limited direct experience with Scrum, I believe my extensive background in project management and agile development more than makes up for that lack of experience. If you give me a chance I can prove my abilities at your company and am happy to answer any questions about my resume.

While the intention is good here, the execution leaves something to be desired. A resume summary is a great place to explain why you might be a great candidate despite having less experience, but this example is too wordy and wastes precious space giving unnecessary excuses and information.

Project manager with 4 years agile development experience currently pursuing an ACP certification from PMI looking to help implement Scrum practices at Shumen Technologies. Successfully completed 3 major projects in previous role at an average 8% under budget.

This rewritten version of the previous example is upfront about the lack of direct Scrum experience while also focusing on what the candidate is actively doing to compensate for it. Mentioning a top achievement is another smart move as it establishes what they can accomplish early on.

How to write a Scrum master resume when you have little or no experience

While Scrum has been around since the 90s, it’s only risen to prominence in recent years. So  there’s a decent chance you don’t have a ton of direct experience in Scrum when you’re trying to land a role using it. In these cases, there are three things you need to focus on doing.

  1. Get a certification if possible. Ultimately this is much easier than getting hired and obtaining more direct Scrum experience, so if you can get certified you can establish some baseline of experience and show that you’re proactive.
  2. Emphasize related experience. If you’ve got a history in agile development of some kind or just in general project management, you need to emphasize this because it’s the next best thing to direct Scrum experience.
  3. Show you’ve got the right attitude. Employers know that teaching skills is easier than teaching an attitude or mindset. If you can show you’ve got the characteristics of a great Scrum master but just need to learn a few key skills, you can be a more appealing candidate than someone with the right skills but a bad attitude or mindset.

How to make your resume stand out

The best way to make a Scrum master resume stand out is to get all of the small details we’ve discussed in this guide right. Starting with a powerful objective or summary, including specific achievements in your experience, and listing skills based on the job ad will all make your resume compelling for a recruiter.

But the last piece to that puzzle is design. Even before they read the first word, design is the primary thing a reader will notice about your resume. A clean and modern look is particularly important for a Scrum master because you’re working in a modern field. An accountant might be able to get away with a generic Word doc for a resume, but employers will expect something better from you. Getting that design is easiest when you use a resume builder.

The importance of using a powerful resume builder

With so many small details to get right for the perfect Scrum master resume, you need all the help you can get. That’s why using a powerful resume builder is a must. It can ensure you’ve got beautiful modern design, that your resume will be ready for ATS, and make the process of creating it easier (anything to get out of fixing formatting issues in Word).

For all of these features and more, check out’s powerful resume creation tool. It makes creating and managing multiple targeted resumes easy with an intuitive builder and powerful features to give you the upper hand when applying for your next Scrum master role.

More Job Descriptions for scrum master Resumes


scrum master

  • Guiding the team and organisation on how to use Agile/Scrum practices and values to delight customers.
  • Guiding the team on how to get the most of out self-organisation.
  • Guiding the team on self-organising to fill in the intentional gaps left in the Agile/Scrum frameworks.
  • Assessing the Scrum Maturity of the team and organisation and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organisation.
  • Removing impediments or guiding the team to remove impediments by finding the right personnel to remove the impediment.
  • Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
  • Facilitating getting the work done without coercion, assigning, or dictating the work.

scrum master

  • Responsible for product delivery management for HR Nationalization Project; Afaq.
  • Facilitated Agile adoption Retrospective for the team with outcome resulting in improved performance.
  • Remove team obstacles by escalating issues to leadership resulting in on time delivery of issue solution.
  • Facilitated Daily Scrum Meetings and Sprint Reviews. Conducted sprint retrospective and followed up on action items for continuous improvement.

scrum master, pmo

  • Guiding team in all the phases of Software Development Life Cycle 
  • Maintenance of various tickets in JIRA and Confluence. 
  • Sprint Planning, arranging Scrum events and maintaining Scrum artefacts using Agile methodology.  
  • Raising and managing Risks and Issues. 
  • Predicting the number of deliverable possible for an iteration. 

sr. scrum master/ project manager, digital practice

  • Playing the Scrum Master role for a mobile software development team applying Scrum principles, practices and theory. 
  • Managing projects in a high integration and complex IT ecosystem
  • Responsible for facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
  • Documenting patterns and techniques for filling in the intentional gaps left in the Scrum approach. 
  • Producing detailed project plans. 
  • Finance, budgeting and resource planning
  • Delivering complex projects on time and on budget. 

scrum master/test manager

  • Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations.,sprint Retrospective.
  • Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.
  • Work closely with project owner in backlog management and continuous delivery of features.  Monitor schedule and cost performance.
  • Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.
  • Direct and lead development team from project initiation through the delivery of final product.
  • Tracked and managed product backlog, burndown metrics, velocity, and task breakdown. Managed project scope to ensure delivery was compliant with scope.
  • Training and grooming for new joiness in the organization for Agile Manifesto.Prepare various matrics for our Management and Customers.