Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

I am an Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction, also a Proactive, and friendly specialist who is dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  

Employment history

Oct. 2019 – Nov. 2019 New Tennilleville, North Carolina
sales expert, Ryan LLC
While working in this area of a sales expect some of my duties were as listed: 

  • Create and develop sales strategies to enhance business growth.


  • Analyze, evaluate and assess sales territories for own products or 
services.


  • Recommend improvements and changes as appropriate to company sales policies.


  • Support, lead and mentor sales personnel in achieving sales outcomes.

  • Analyze marketing trends for own products and services.

  • Provide logistics in building and expanding the customer base.


  • Provide support in troubleshooting and resolving customer issues 
and concerns.

  • Assist customers by providing information and resolving their complaints.







Aug. 2018 – Oct. 2018 Davistown, Kentucky
customer service, Schuppe, McKenzie and Lueilwitz
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken.

  • Check to ensure that appropriate changes were made to resolve customers' problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.

  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Education

Oct. 2014
High School Diploma: mathematics,english,imformation technology,office administration,principle of business
  • West Wisconsin College - West Kerry, Wyoming
Mar. 2014
High School Diploma: business studies: cxc leve
  • East Baumbach - Lake Darwinland, Minnesota

Skills

Self-Control
Ability to Use Positive Language
Expert
Empathy
Expert
Persuasive Speaking Skills
Expert

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

I am currently employed at David Jones on a full time basis as an Audio/Visual sales expert. In 2015 I graduated from the Australian Institute of Music, with a Bachelor of Music, majoring in Audio Engineering. In my spare time I play drums in a local indie rock band, and freelance as a music producer.

Employment history

Sales Expert, Gulgowski, Murphy and Stoltenberg. Barbarshire, Montana
Sep. 2018 – Present
Employed full time in the Audio/Visual department working with brands such as Sony, Sennheiser, Bang & Ollufson and many more.
  • Providing friendly customer service, in a fast paced environment.
  • Achieving all individual KPI goals.
  • Communicating and helping customers via email and over phone. 
  • Problem solving under pressure.
  • Trained in all POS systems and cash handling.
Production Co-Ordinator, Mann, Parisian and Monahan. Dietrichland, Montana
Aug. 2017 – Oct. 2017
  • Setting up complex live audio systems.
  • Equipment maintenance.
  • Working with musicians.
  • Administration tasks, including scheduling, event organisation, purchasing of equipment.

Customer Service, Wiza LLC. Kuhnburgh, Arkansas
Mar. 2017 – Jul. 2017
  • Face to face customer service.
  • Staff management, assigning roles, scheduling breaks.
  • Entrusted with the closing of the department.

Education

Jakubowski College, South Johnetta, South Dakota
Bachelor of Music, Audio Engineering, Jan. 2015

Skills

Full Drivers License
Time Management
Microsoft Office + Google Suite
Impeccable Customer Service
POS Systems + Cash Handling
Mac + Windows Proficient
Fast Learner
Musician of 10+ Years
Passion For Film

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