
Andrew Smith
Professional Summary
While my educational background highlights my interests in Food Science and Engineering, I felt I had to make the most out of what I believe is my biggest strength: engaging with people. My extra-curricular experiences in school and college helped me realise I'm a people person, and I love solving problems for people. This eventually led to a stint in the performing arts space with evam as a project manager and currently at Freshworks. Though my title says Sales Rep, I don't believe in selling a product, but selling an experience. My objective in the next 10 years is to constantly learn more about the fundamentals involved in growing a business and carve out a career in growth and marketing.
Employment history
Sales Development Representative, Wuckert Inc. New Windyburgh, Georgia
Sep. 2018 – Present
I help business leaders from various industries enable their customer facing teams deliver stellar customer experience with Freshworks' suite of solutions, focussing specifically on customer engagement and support.
At Freshworks, we believe customer engagement is not a process, but more of an experience that you deliver to your customers, ranging from the very first click on your website, social media pages, email or phone calls!This ties perfectly into our value prop as a company, which is to build simple, powerful software that enables your teams to be more collaborative, pro-active and hence more efficient, so as to ensure quicker response times, and better customer experience.
At Freshworks, we believe customer engagement is not a process, but more of an experience that you deliver to your customers, ranging from the very first click on your website, social media pages, email or phone calls!This ties perfectly into our value prop as a company, which is to build simple, powerful software that enables your teams to be more collaborative, pro-active and hence more efficient, so as to ensure quicker response times, and better customer experience.
Project Executive, Muller, Cole and Brakus. West Shirley, Wyoming
Oct. 2017 – Nov. 2017
In my role as a project executive, I was tasked with being a producer for a repertory of 13 comics. Some of my key responsibilities included
Artist Management, Client Servicing for Corporate shows, producing auditorium and pub shows and social media marketing.
Artist Management, Client Servicing for Corporate shows, producing auditorium and pub shows and social media marketing.
General Secretary, Wuckert, Schiller and Dare. Susannahshire, Georgia
Feb. 2017 – Apr. 2017
Having joined FORESE (Forum for Economic Studies by Engineers) in my freshman year, grew up the ladder to become the General Secretary of the club. In the first 2 years, my roles involved in reaching out to core-engineering companies to get them to hire from SVCE, as well as conducting placement drives and marketing events to boost placement opportunities. As a General Secretary, I reported directly to the Head of Placements and my primary responsibility was to manage teams of freshman, sophomores and junior year students to oversee on-campus placement initiatives. Helped boost placements from 90% to 98% in 2016-2017.
Brew House Intern, Boyle and Sons. South Rudolf, Rhode Island
Jun. 2016 – Jul. 2016
As a brew house intern, underwent training in the complete lifecycle of the brewing process ; right from milling to bottling. Additional roles involved performing Quality Analysis tests and undergoing Effluent Treatment training.
Campus Ambassador, Skiles, Cole and Reinger. South Willyborough, Kansas
Jan. 2016 – Feb. 2016
As a Campus Ambassador, my roles involved promoting the product regionally to other universities. Primarily involved in engaging with and signing on potential customers - students and recruiters alike and pitching the idea of an asynchronous video tool to accelerate hiring.
Education
West Utah Institute, Binsside, Minnesota
Bachelors of Technology, Biotechnology, Dec. 2017
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Team Management
Marketing
Negotiation
Lead Generation
Cold Calling
Communication (written and oral)
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Motivated sales professional with almost 3 years of sales experience seeking to help a business in the SaaS industry grow. Effective in establishing and maintaining relationships with potential and existing clients. Detail oriented and is comfortable adapting to complex and fast-paced environments that require constant learning and development.
Employment history
Dec. 2019 – Feb. 2020
Jenkinsfurt, Maine
Sales Development Representative, Block, Cummerata and Legros
Target and qualify new business opportunities through outbound prospecting while managing an inbound pipeline as well.
- Maintain a sales pipeline of 350 added prospects per week
- Work closely with the Marketing team to manage inbound leads and future campaigns
- Source and engage prospects on leading sales and marketing solutions such as: Salesforce, Hubspot, Outreach, Rocket Reach, and LinkedIn Sales Navigator
- Methodically qualify, build, and manage an accurate sales pipeline; maintain a high volume of activity including outbound calls, emails, & social selling
- Assisted in training coworkers on best practices
Sep. 2018 – Feb. 2019
Goyetteborough, Hawaii
Director of Sales and Operations, Abbott and Sons
Manage all aspects of the sales and operations process for an international sleep-away camp with over 400 campers and 40 employees.
- Create new lead generation strategies through the creation of inbound and outbound campaigns
- Implement efficient CRM processes and systems
- Responsible for meeting and exceeding company sales goals, prospecting, cold-calling, and maintaining new business sales to potential clients
- Recruit, interview, and hire staff members
- Manage the year round planning and organization of an 8 week sleep-away camp
Jun. 2015 – Jan. 2016
Trantowbury, New Mexico
Associate Camp Director, Marvin-Murphy
Responsible for planning, arranging, and organizing all sleep-away camp programming.
- Manage a team of 40 employees
- Responsible for all sleep-away camp scheduling
- Main liaison between the campus and the camp
- Create sleep-away camp staff organizational structure
Jul. 2014 – Oct. 2014
New Jamal, Washington
Skill Development Specialist, Blanda, Rice and McGlynn
Responsible for formulating training programs for basketball players of all ages.
- Create basketball skill development plans for over 30 clients
- Organize clinics and skill development sessions
- Coach three different youth AAU basketball teams around the tri-state area
Education
Present
Dual Degree of Business and Economics: Business and Economics
- The Ruecker Institute - Clintonbury, Mississippi
Jul. 2016
Studied Accounting
- East Arizona University - Kundeberg, Minnesota
Mar. 2015
Judaic Studies
- East Hawaii Institute - West Bernardview, Colorado
Skills
Goal / Quota Oriented
Business Development
Strong communication skills both verbal and written and demonstrated comfort on cold-calls
Experience utilizing: Salesforce, Hubspot, Outreach, LinkedIn Sales Navigator
Lead Prospecting / Qualifying
Microsoft Office
Saas-based product sales
Strategic account development
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