
Andrew Smith
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
I have worked in many different environments and was able to adapt in every situation that was thrown my way. While working at different jobs for long periods of time I was able to learn the ropes and move up in each different company. Very detail oriented, dependable, ambitious, and a customer focused leader with years of experience.
Employment history
May. 2017 – Jun. 2017
West Bret, Illinois
Server/ Busser/ Hostess/ Food Runner, Kiehn, Stark and Blanda
- Answered customer telephone calls promptly and in an appropriate manner.
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Conducted inventory and restocked items throughout the day.
- Assigned patrons to tables suitable for their needs and according to rotation.
- Spoke with patrons to ensure satisfaction with food and service
- Emptied garbage to dump site
- Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
- Provided excellent customer service
- Requested and recorded customer orders, and computed bills
- Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.
Dec. 2016 – Feb. 2017
Port Shaina, Utah
Retail Sales Representative, Koch, Huel and Johns
- Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
- Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Welcomed customers into the store and helped them locate items.
- Answered customer telephone calls promptly and in an appropriate manner.
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Cleaned and organized the store, including the checkout desk and displays.
- Operated a cash register for cash, check and credit card transactions with accuracy.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Mentored new sales associates to contribute to the store’s positive culture.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Trained new employees
Nov. 2016 – Dec. 2016
Daughertymouth, Louisiana
Inside Counter Sales, Lowe Inc
- Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Prepared food items
- Spoke with patrons to ensure satisfaction with food and service
- Cleaned work areas, equipment, utensils, dishes, and silverware
- Emptied garbage to dump site
- Provided excellent customer service
- Requested and recorded customer orders, and computed bills
- Prepared and served cold drinks, or frozen milk drinks or desserts, using drink-dispensing, milkshake, or frozen custard machines
- Trained new employees
Education
Present
Bachelor of Science: Elementary Education
- South Hyatt - Clarissachester, Wisconsin
Sep. 2017
High School Diploma
- Connelly University - West Nicolleport, Maine
Skills
Energetic, Personable, and Friendly
Flexible schedule and able to work weekends
Works well as a team
Honest, Trustworthy, and Reliable
Strong Work Ethic
Sales Experience
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