
Andrew Smith
Professional Summary
Experienced and dedicated sales and customer service professional with an entrepreneurial spirit and a love for life, family, community and the outdoors. Successful problem-solving skills and powerful self-starting personality. Progressive thinker in regard to optimization of efficiency as well as what is best for the end-user.
Employment history
Owner / Seamster, Beier-Kiehn. North Eldoraside, Illinois
Jan. 2020 – Present
- Design custom clothing and accessories for parents and their little ones.
- Select materials and production techniques to be used for products.
- Coordinate, implement and monitor production and shipping schedules to ensure timely and accurate order tracking.
- Analyze market to set appropriate pricing for new products.
- Use modern and current marketing avenues to spread exciting news to current and prospective customers.
Retail Sales Consultant, Aufderhar and Sons. North Coy, Montana
May. 2015 – Present
- Demonstrate or explain wireless and entertainment products, methods, or services to persuade customers to purchase.
- Suggest specific product purchases to meet customers' needs.
- Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
- Stock shelves with products.
Program Manager, Hyatt-Lindgren. New Selenaburgh, Alaska
Jun. 2012 – Apr. 2013
- Main point of contact between the relocation company, the Host company and the transferring/relocating party.
- Managed the full program benefits, including home sale and/or purchase for the transferee and his/her family.
- Coordinated and monitored relocation progress and interaction between transferee and other members of my team.
- Oversaw timeline to ensure on-time completion of various steps of the relocation to avoid unnecessary additional cost or time.
Education
Southern Ohio College, South Byron, New Mexico
Bachelor of Science, Finance, May. 2007
Eastern Sauer, Lake Divina, Michigan
Associate of Science, Business, Apr. 2005
Western Hahn College, Lake Natalyaborough, Missouri
High School Diploma, May. 2003
Personal info
Phone:
(000) 000-0000
Email:
[email protected]
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Customer service - going above and beyond
Time management
Attention to detail
Team player
Loving family and life
Sales and marketing
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1
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- Processed cash and credit payments rapidly and accurately.
- Responded to all customer inquiries thoroughly and professionally.
- Placed special merchandise orders for customers.
- Worked night and weekend shifts during holiday season.
- Greeted customers in a timely fashion, while quickly determining their needs.
- Accurately logged all daily shipping and receiving orders.
2
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- Consult with customers in person to provide information about products or services, take orders, cancel accounts, and obtain details of complaints.
- Assisted in planning commercial displays to entice and appeal to customers.
- Receive payment by cash, check, credit cards, and automatic debits.
- Monitor checkout stations to ensure that they have adequate cash available and that they are working appropriately.
3
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- Developed variety of time management tools to ensure high grade of service
- Demonstrated positive teamwork to achieve individual & group goals
- Exceeded KPI’s targets through up-selling services and products
- Ability to identify possible sale and negotiate prices to ensure profitable business
- Established and transferred any new business opportunities base on customers needs
4
retail sales consultant
- Developed customized solutions for both wireless and wired customers, promoting a consultative and relaxed sales environment
- Promoted and up-sold additional products and accessories to further meet the needs of customer and business
- Performed effectively in an ever-changing sales environment to meet metrics and quotas
- Provided troubleshooting and account assistance to account holders and authorized users
5
retail sales consultant
- Deliver exceptional customer service to all clients.
- Attainment of personal sales targets and metrics.
- Completion of required training.
- Executing and enforcing policies and process of Connect Wireless and AT&T.