Andrew Smith

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships.  Actively seeking a position where I can utilize my education and experience to add immediate value to an organization.

Employment history

Jun. 2019 – Present Blandaside, West Virginia
Senior Retail Consultant, Friesen and Sons
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Supervise others and provide on-the-job training.
  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Feb. 2017 – Jul. 2017 Donaldstad, Michigan
Front Office and Medical Assistant, Moen, Torp and Collins
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Prepare and administer medications as directed by a physician.
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
Feb. 2016 – May. 2016 West Chas, New Mexico
Secretary, Moore-Pollich
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Complete forms in accordance with company procedures.
  • Hear and resolve complaints from customers or the public.
  • Keep a current record of staff members' whereabouts and availability.
  • File and maintain records.


Nov. 2016
Certification Diploma: Medical Assistant
  • Eastern Gutmann Academy - Port Wilton, Vermont
Apr. 2013
High School Diploma
  • Carroll Institute - West Kipstad, Ohio


Work well under pressure
Strong work ethic
Bilingual Spanish and English
Detail oriented
People skills

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