Andrew Smith

Professional Summary

Applicant with 2 and a half years of experience providing exceptional customer service and creating customer-eccentric environments within retail stores.  Competent, dependable professional equipped with advance selling skills/tactics, in-depth knowledge of business and retail operations and merchandising.  Talented, personable leader seeking role as a retail assistant manager.

Employment history

Retail Assistant Manager, Kertzmann-Grimes. Leannonstad, Minnesota
Dec. 2019 – Present
  • Provide assistance for customers with special billing requests.
  • Promote company products, services, and savings plans when appropriate.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
Retail Sales Associate, Kulas, Douglas and Weissnat. Jenkinsfurt, Louisiana
Jan. 2018 – Present
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Sell products being promoted and keep records of sales.
  • Practice demonstrations to ensure that they will run smoothly.
  • Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
  • Stock shelves with products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Attend training sessions or corporate planning meetings to obtain new ideas for product launches.
  • Contact customers to persuade them to purchase merchandise or services.


Southern Wyman, Ankundingside, Alaska
High School Diploma, Student, Mar. 2015

Personal info

Phone: (000) 000-0000
Address: 287 Custer Street, Hopewell, PA 00000


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More Job Descriptions for :


retail assistant manager

  • Help solve customer issues with technology