retail assistant manager Resume Examples

retail assistant manager

Professional Summary

Applicant with 2 and a half years of experience providing exceptional customer service and creating customer-eccentric environments within retail stores. Competent, dependable professional equipped with advance selling skills/tactics, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail assistant manager.

Employment history

Retail Assistant Manager, Kertzmann-Grimes. Leannonstad, Minnesota

Dec. 2019 – Present

Provide assistance for customers with special billing requests.
Promote company products, services, and savings plans when appropriate.
Resolve customer complaints or answer customers' questions regarding policies and procedures.
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
Train or instruct employees in job duties or company policies or arrange for training to be provided.
Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
Evaluate employees' job performance and conformance to regulations and recommend appropriate personnel action.
Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.

Retail Sales Associate, Kulas, Douglas and Weissnat. Jenkinsfurt, Louisiana

Jan. 2018 – Present

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Keep areas neat while working and return items to correct locations following demonstrations.
Sell products being promoted and keep records of sales.
Practice demonstrations to ensure that they will run smoothly.
Learn about competitors' products or consumers' interests or concerns to answer questions or provide more complete information.
Stock shelves with products.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Attend training sessions or corporate planning meetings to obtain new ideas for product launches.
Contact customers to persuade them to purchase merchandise or services.