
Professional Summary
Innovative, forward-thinking Human Resources Generalist focused on building a career in the areas of performance management, benefits administration, hiring, employment law, compensation and wage structure, success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions. Dedicated and motivated to join a reputable, growth-oriented company as a human resources personnel.
Employment history
Operations Officer, Aufderhar-Weber. Jaskolskimouth, Nebraska
Nov. 2019 – Present
- Represent the company in negotiating contracts and formulating policies with suppliers.
- Locate suppliers, using sources such as catalogs and the internet, and interview them to gather information about products to be ordered.
- Locate vendors of supplies and equipment, and interview them to determine product availability and terms of sales.
- Prepare and process requisitions and purchase orders for supplies and equipment.
- Maintain records of goods ordered and received.
- Prepare bid awards requiring board approval.
- Analyze market and delivery systems to assess present and future goods availability.
- Prepare purchasing department budgets.
- Prepare reports regarding market conditions and merchandise costs.
- Prepare purchase orders and send copies to suppliers.
- Respond to customer and supplier inquiries about order status, changes, or cancellations.
- Perform buying duties.
- Contact suppliers in order to schedule or expedite deliveries and to resolve shortages, missed or late deliveries, and other problems.
- Prepare, maintain, and review purchasing files, reports and price lists.
- Compare prices, specifications, and delivery dates in order to determine the best bid among potential suppliers.
- Check shipments when they arrive to ensure that orders have been filled correctly and that goods meet specifications.
Customer Relations Executive, Koch, Emard and Simonis. Port Hyo, Missouri
Jul. 2016 – Aug. 2016
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customer's problems.
- Determine charges for services requested, collect deposits or payments,and arrange for billing.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders.
- Solicit sales of new or additional services or products.
- Recommend improvements in products, packaging, or billing methods and procedures to prevent future problems.
- Order tests that could determine the causes of product malfunctions.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
Office Administrator, West-Jakubowski. West Ethan, Florida
Feb. 2013 – Mar. 2013
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, or correspondence.
- Operate office equipment, such as copiers, phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Make copies of correspondence or other printed material.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Open, read, route, and distribute incoming mail or other materials and answer routine letters.
- Mail newsletters, promotional material, or other information.
Education
Northern Texas University, Shanelleville, Rhode Island
Certificate of Human Resource Professionals, CHRP LEVEL 1, Present
Northern South Dakota College, West Chase, New Jersey
Bachelor of Arts, Business Studies with IT, Aug. 2015
Western North Dakota Academy, Marlofurt, North Dakota
Certificate of French Studies Level 1&2, French Studies, Jan. 2011
Skills
Minutes preparation
Customer Insight
Organizational skills
Administrative skills
Time Management
Interpersonal Skills
Communication skills
REFEREES
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