
Professional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Employment history
Merchandising Manager, Willms, Strosin and Bergnaum. North Linsey, Maine
Jan. 2018 – Apr. 2018
- Helped organize "Kid Zone" events
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Identify interested and qualified customers to provide them with additional information.
- Prepare or alter presentation contents to target specific audiences.
- Use computers to produce signage.
- Take photographs of displays or signage.
Area Supervisor, Legros Group. Leighhaven, Rhode Island
Aug. 2016 – Nov. 2016
- Prepare and manage departmental budgets.
- Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
- Plan, develop, or implement warehouse safety and security programs and activities.
- Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.
- Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
- Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials.
- Take photographs of displays or signage.
- Use computers to produce signage.
- Install decorations, such as flags, banners, festive lights, or bunting on or in building, street, exhibit hall, or booth.
Lead Cashier, Yundt, Wisozk and Huel. Jeffersonberg, Oklahoma
Jul. 2012 – Dec. 2012
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Record and report demonstration-related information, such as the number of questions asked by the audience or the number of coupons distributed.
- Sell products being promoted and keep records of sales.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers' needs.
- Transport, assemble, and disassemble materials used in presentations.
- Prepare or alter presentation contents to target specific audiences.
Assistant Teacher, Rau-Hirthe. Kennethbury, South Carolina
Aug. 2011 – Oct. 2011
- Role call, keeping track of absences
- Training toddler classes
- Provide information about facilities, entertainment options, and rules and regulations.
- Fasten safety devices for patrons, or provide them with directions for fastening devices.
- Attend scheduled practice or training sessions.
- Participate in athletic events or competitive sports, according to established rules and regulations.
- Maintain equipment used in a particular sport.
- Sell tickets and collect fees from customers.
- Record details of attendance, sales, receipts, reservations, or repair activities.
Education
Davis College, South Fernando, New Hampshire
High School Diploma, Oct. 2012
Skills
Customer Service
Expert
Answering Phones
Expert
Time Management
Expert
Self Starter
Expert
Punctuation
Expert
Articulate
Expert
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